Hybrid Tech Delivery Specialist: End-to-End Ops & CX

Adecco Colombia S.A.; Bogotá; Hybride; COP 100 000 000 - 180 000 000; Plein temps

Résumé du poste

Adecco Colombia S.A. in Bogotá is seeking a Specialist Tech Consultant to support end-to-end delivery of operational and Customer Experience enhancements, from technical solution design to production deployment.

The role involves coordinating testing activities (UAT and PDR), leading test execution, and adopting tools like Smartsheet, Jira, and Excel to ensure visibility, quality, and adoption across projects. On-site and remote modality with Colombia-based location.

Qualifications

• Advanced English proficiency (B2+ required).
• Minimum 2 years of experience in project coordination, PMO support, or operational roles within technology or digital environments.

Responsabilités

• Design and manage end-to-end operational and Customer Experience enhancements: define technical solution design, testing strategy, lead test execution, and coordinate deployment to production.
• Coordinate and organize end-to-end testing activities (UAT and PDR), including test scenarios and evidence consolidation.
• Lead the adoption of project tracking tools (Smartsheet, Jira, Excel) to be structured, scalable and aligned with delivery needs.
• Design and maintain automated dashboards and operational views focused on development progress and testing phases, improving visibility and reducing manual reporting.

Connaissances

Advanced English (B2+)

Organizational skills

Attention to detail

Communication with clients

Multitasking

Outils

Smartsheet

Jira

Excel

Description du poste

Adecco Colombia S.A. in Bogotá is seeking a Specialist Tech Consultant to support end-to-end delivery of operational and Customer Experience enhancements, from technical solution design to production deployment.

The role involves coordinating testing activities (UAT and PDR), leading test execution, and adopting tools like Smartsheet, Jira, and Excel to ensure visibility, quality, and adoption across projects. On-site and remote modality with Colombia-based location.