Hybrid Field Tech Consultant — Onsite 2 Days/Week

Hewlett Packard Enterprise; Bogotá; Hybride; COP 40 000 000 - 65 000 000; Plein temps

Résumé du poste

Hewlett Packard Enterprise in Bogotá seeks an Entry - Field Technical Consultant to join the hybrid role, averaging 2 days per week onsite. The role focuses on on-site software services delivery, pre-/post-sales support, and resolving standard infrastructure issues for customer environments.

Recent graduates in systems, electronics, or mechatronics with 1-3 years related experience are encouraged to apply. English level should be B2 or higher, with strong communication and problem-solving skills.

Qualifications

• Recent graduate form careers such as system engineer, electronic engineer, mechatronic engineer; 1-3 years working experience desired.

Responsabilités

• Apply growing technical knowledge to operate a technology area or customer group with limited risk/complexity.
• Integrate technical knowledge and business understanding to create solutions for customers.
• Resolve routine in-scope technical incidents independently; collaborate on more complex issues.
• Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility.
• Participate in Customer Expectation management as part of escalation process.
• Build relationship with management in assigned accounts.
• Set expectations with customers based on defined parameters.

Connaissances

Technical knowledge

Communication

Active listening

Problem solving

IT environments

English B2

Formation

Bachelor/Recent graduate

Description du poste

Hewlett Packard Enterprise in Bogotá seeks an Entry - Field Technical Consultant to join the hybrid role, averaging 2 days per week onsite. The role focuses on on-site software services delivery, pre-/post-sales support, and resolving standard infrastructure issues for customer environments.

Recent graduates in systems, electronics, or mechatronics with 1-3 years related experience are encouraged to apply. English level should be B2 or higher, with strong communication and problem-solving skills.