HR Experience Specialist, Onboarding

Pebl; Medellín; Presencial; COP 80.300.000 - 90.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible Time Off

Parental Leave

Health and Dental Insurance

Retirement Savings + Employee Incentic

Descripción de la vacante

Pebl is seeking an experienced Human Resources Specialist to manage the employee lifecycle, with a focus on seamless onboarding and offboarding for both our employees and clients. You will build strong relationships, maintain HR data accuracy, and provide guidance on employment law and HR processes.

In this role, you will coordinate onboarding with global teams, advise on benefits and payroll, manage client relationships, and help ensure compliance across jurisdictions.

Formación

• Bachelor’s degree in Human Resources or equivalent experience.
• 4–6 years of Human Resources experience.
• Business proficiency in English.
• Advanced knowledge of employment law.

Responsabilidades

• Coordinate onboarding and offboarding for supported employees with global teams.
• Provide expert HR guidance to clients on benefits, international payroll, expense reporting, and related HR matters.
• Manage client relationships in collaboration with the client services team.
• Drive employee satisfaction with a sincere, service-oriented approach.
• Ensure onboarding timelines meet SLA and assist in root-cause analysis for issues.
• Audit HR records and ensure compliance with local employment law.

Conocimientos

English proficiency

Communication skills

Interpersonal skills

Organizational skills

Empathy

Research skills

Educación

Bachelor’s degree in Human Resources or equivalent experience

Herramientas

Google Workspace

Microsoft Office

CRM systems

Descripción del empleo

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

We are seeking an experienced Human Resources Specialist to manage the employee lifecycle, with a particular emphasis on seamless onboarding and offboarding processes for both our supported employees and clients. This role involves cultivating positive relationships, efficiently managing HR data, and providing expert guidance on HR-related matters. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of employment law, and a highly organized, efficient, and approachable demeanor.

How You’ll Make An Impact

• Coordinate all aspects of on onboarding and offboarding for supported employees, collaborating closely with global internal teams (Immigration, Payroll) and external service providers.
• Provide expert-level support to our clients, managing client queries and advising on benefits, international payroll, expense reporting, and other HR matters acting as a regional expert.
• Manage client relationships in conjunction with members of the client services team
• Drive employee satisfaction amongst our supported employees with sincerity and passion, always with a customer service mindset
• Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA
• Assist in training new members on your team
• Manage and audit all HR records, including personal information, onboarding and offboarding documents, personal documents, contract documents, and job-specific information
• Ensure compliance with the local employment law in every process and notify proper points of contact of any rectification needs
• Be aware of applicable Collective Agreements and partner with required teams to ensure compliance
• Collaborate with internal teams who require regional-specific expertise (examples include but are not limited to Knowledge Base maintenance, and Product Development)
• Anticipate and identify potential issues, assist in the root cause analysis, and raise it to the concerned teams while ensuring proper resolution
• Other duties as assigned… as a high-growth company, we embrace supporting ALL areas of the business

Let’s Connect If You Have

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor’s degree in Human Resources or equivalent experience
• 4-6 years of Human Resources experience required
• Business proficiency in the English language required
• Research-oriented, exceptional organizational skills and attention to detail with ability to quickly assimilate information
• Excellent presentation, verbal and written communication, and listening skills
• Technology-literate, including Google & Microsoft Office suite
• Excellent communication and interpersonal skills
• Friendly and professional demeanor
• Good organizational skills
• Conflict handling and resolution skills
• Advanced knowledge of employment law
• Empathy and an approachable demeanor
• Attentiveness and honesty
• Interest in international business and contributing at a consistently high level
• Nice to have: previous experience working within EOR or HR Outsourcing
• Nice to have: previous experience working through CRM systems

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

• Flexible Time Off – Take the time you need to recharge.
• Parental Leave – Support for growing families.
• Health and Dental Insurance – Where applicable, to cover you and your loved ones.
• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Compensation Range: COP 80.3M - COP 90M