HR Associate

Emapta Global; Bogotá; Presencial; COP 24.000.000 - 36.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th Month Pay

Transportation allowance

Vacation days + paid days off

Laptop provided

Direct exposure to clients

Upskilling via Emapta Academy

Descripción de la vacante

Emapta Global in Bogotá is seeking an HR Associate to support essential processes across the employee lifecycle, maintain records, coordinate administrative activities, and help employees and teams succeed.

Build practical expertise while gaining stability, global exposure, work-life balance, and meaningful career progression with Emapta—a top 1% experience designed to empower top 1% talent to grow, contribute, and thrive worldwide with confidence.

Formación

• Professional degree in Psychology.
• Up to 12 months of experience in HR administration.
• Interest in starting and developing a career in Human Resources.
• Basic understanding of Colombian labor regulations.
• Strong attention to detail and accuracy in managing employee information.
• Strong organizational skills and ability to manage multiple tasks.
• Intermediate proficiency in Microsoft Excel.
• Ability to handle confidential employee information.
• English proficiency at B2 level or higher preferred.

Responsabilidades

• Organize and prioritize workloads according to schedules and SLAs defined by the direct leader.
• Prepare and process employment contracts, amendments, and other employee lifecycle documents.
• Manage employee registrations, information updates, and HR records.
• Maintain accurate and up-to-date employee files in HR systems.
• Ensure documents are complete, stored properly, and confidential.
• Coordinate onboarding and offboarding activities, including documents and system access.
• Provide logistical support for training programs and wellbeing initiatives.
• Maintain records of employee participation and results.
• Support recruitment and payroll information flow without performing those processes.
• Follow HR procedures and contribute to continuous improvements.
• Escalate sensitive cases to the direct leader when needed.

Conocimientos

Microsoft Excel

HR administration

Attention to detail

Discretion

Organizational skills

Learning mindset

English B2+

Labor regulations (Colombia)

Educación

Professional degree in Psychology

Descripción del empleo

Shape Exceptional Employee Experiences in the Global Outsourcing Industry

As an HR Associate, you will support essential processes across the employee lifecycle, maintain accurate records, coordinate key administrative activities, and help employees and teams succeed. Build practical expertise while gaining stability, global exposure, work-life balance, and meaningful career progression with Emapta-a top 1% experience designed to empower top 1% talent to grow, contribute, and thrive worldwide with confidence.

Job Overview

• Employment type: Indefinite Term Contract
• 5 days work week
• 13th Month Pay
• Transportation or digital connectivity allowance
• 20 vacation days plus 5 or more additional paid days off annually, subject to company policies and applicable guidelines
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Diverse and supportive work environment
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://emapta.com/training-calendar/)

The Qualifications We Seek

• Professional degree in Psychology
• Up to 12 months of experience in HR administration; professional internships or relevant practical experience will also be considered
• Genuine interest in starting and developing a career in Human Resources, with the motivation to learn and gain hand-on experience across different HR processes
• Basic understanding of Colombian labor regulations and willingness to continue developing this knowledge
• Strong attention to detail and accuracy in managing employee information, documentation, and HR records
• Strong organizational skills, with the ability to manage multiple administrative and recurring tasks while maintaining proper tracking and follow-up
• Intermediate proficiency in Microsoft Excel
• Ability to handle confidential and sensitive employee information with discretion and professional judgment
• Adaptability, openness to change, and a strong growth mindset
• English proficiency at B2 level or higher is preferred

Your Daily Tasks

HR Administration and Employee Lifecycle

• Organize and prioritize assigned workloads according to established schedules, deadlines, service-level agreements, and checkpoints defined by the direct leader
• Prepare and process employment contracts, contract amendments, and other employee lifecycle documents
• Manage employee registrations, information updates, and administrative procedures with external entities
• Maintain accurate and up-to-date employee files, records, and information within HR systems
• Ensure employee documents are complete, properly stored, and handled according to established procedures and confidentiality requirements

Onboarding and Offboarding

• Complete administrative activities related to employee onboarding and offboarding
• Prepare and collect required employee documents
• Coordinate user account and system access requests with the appropriate teams
• Schedule employee orientation and induction sessions
• Maintain onboarding and offboarding checklists and complete all required administrative steps
• Support the administrative closure of employee departures and update the corresponding documents and records

Learning, Wellbeing, and Performance Support

• Provide logistical and administrative support for training programs, employee wellbeing initiatives, and performance management cycles
• Coordinate invitations, registrations, materials, attendance records, and other administrative requirements
• Maintain accurate records of employee participation and results, when applicable
• Ensure activities are properly documented and completed within established timelines

Employee Support and Documentation

• Prepare and issue employment certificates and other standardized employee documents
• Respond to assigned employee requests according to established HR policies and procedures
• Maintain accurate records and follow up on employee requests
• Escalate non-standard, sensitive, or exceptional cases to the direct leader for guidance and resolution

Recruitment and Payroll Coordination

• Consolidate and submit required employee information to the Recruitment and Payroll teams within established deadlines
• Provide accurate information regarding new hires, terminations, contractual changes, and other relevant employee updatesValidate the completeness and accuracy of information before submission
• Follow up on pending information to ensure deadlines are met
• Support the flow of information required by Recruitment and Payroll without directly performing recruitment or payroll processes

Process Compliance and Continuous Improvement

• Follow established HR procedures, controls, and documentation standards
• Support internal reviews and audits by maintaining complete and accurate employee records
• Identify opportunities to improve administrative HR processes
• Recommend practical improvements that reduce processing time, minimize errors, and enhance the employee experience
• Escalate situations that fall outside established procedures to the direct leader

Key Performance Indicators

• Complete planned HR transactions, documents, requests, and records within each reporting period
• Meet established deadlines and service-level agreements for assigned processes and deliverables
• Maintain process quality by minimizing errors and rework
• Keep employee files complete, accurate, and up to date during periodic reviews
• Follow established processes and maintain a target of zero findings during internal audits and reviews
• Propose and implement improvements that save time, reduce errors, or increase process efficiency

What Success Looks Like

• Deliver accurate and timely HR administrative processes
• Maintain complete and up-to-date employee documentation
• Follow established HR procedures and confidentiality requirements
• Provide reliable support throughout the employee lifecycle
• Develop practical knowledge across multiple areas of Human Resources
• Build a strong foundation for continued professional growth within the HR field

Join the Top 1% Talent. A Better Career. A Better Life.

Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,200 clients worldwide and a team of more than 12,000 talented professionals, Emapta continues to set new standards in the industry.