Global Transaction Services Analyst - Account Maintenance

Citigroup Inc.; Bogotá; Hybrid; COP 40.000.000 - 60.000.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Global exposure

Career development programs

Wellbeing support

Structured learning opportunities

Zusammenfassung

Citi Colombia is seeking a Transaction Services Analyst to maintain and process account records across multiple countries. You will perform daily maintenance, activations, and overdraft reporting for various banking products, contributing to cross-border operations.

You will support process improvements, respond to internal and client inquiries, and help ensure accurate data across Treasury and Trade Services offerings in a fast-paced environment.

Qualifikationen

• Bachelor's degree or equivalent work experience.
• Proficient in Excel and Microsoft Office for reporting and data analysis.
• Intermediate English proficiency for written and spoken communication.
• Knowledge of banking products such as Treasury and Trade Services, Securities, Cash, Trade, Letter of Credit.

Aufgaben

• Execute account maintenance tasks: activations, status changes, and field adjustments on client accounts.
• Open/amend Letters of Credit, process payments, and resolve customer issues to keep operations running.
• Create/update reporting on overdraft lines and other account data points.
• Set up basic records and portfolios across internal systems for multiple countries.
• Analyze incoming data to determine next steps when requests are unclear.
• Suggest and apply process improvements as a SME within assigned products.
• Respond to requests from internal teams, clients, and vendors promptly.
• Escalate/report control issues transparently to protect Citi and clients.

Kenntnisse

Excel

Office suite

English (intermediate)

Banking products knowledge

Deadline management

Detail orientation

Clear communication

Ausbildung

Bachelor's degree or equivalent work experience

Tools

Microsoft Office

Jobbeschreibung

Citi Colombia is seeking a Transaction Services Analyst to maintain and process account records across multiple countries. You will perform daily maintenance, activations, and overdraft reporting for various banking products, contributing to cross-border operations.

You will support process improvements, respond to internal and client inquiries, and help ensure accurate data across Treasury and Trade Services offerings in a fast-paced environment.