LATAM CSC Payments Analyst - BOGOTA

Citi; Bogotá; On-site; COP 112,968,820 - 169,453,230; Full time

Job summary

A leading financial services provider seeks a LATAM CSC Payments Analyst for its Bogotá location. This role is open to both entry-level and intermediate candidates, focusing on financial operations. Responsibilities include processing transfers and payments, ensuring efficiency, and supporting a dynamic team environment. Candidates should have 0-2 years of relevant experience, proficiency in English and Portuguese, and strong analytical skills. The position offers significant development opportunities in a fast-paced environment.

Qualifications

• 0-2 years of experience in a related role.
• Demonstrated experience with payments management processing and transaction services.
• Fundamental comprehension of financial industry regulations.

Responsibilities

• Process regular, restricted and legal transfers efficiently.
• Recommend process improvements and act as a subject matter expert.
• Cross train on internal roles to provide back-up coverage.
• Contribute to payments operations projects as needed.

Skills

Effective verbal communication

Analytical skills

Effective management skills

Influencing skills

Relationship management skills

Proficient in English

Proficient in Portuguese

Education

Bachelor’s/University degree or equivalent experience

Job description

LATAM CSC Payments Analyst - BOGOTA

Location: Citi Bogota, D.C., Capital District, Colombia

The LATAM CSC Payments Analyst role is designed for individuals seeking to contribute to and grow within our dynamic financial operations environment. This position is open to both Entry-Level and Intermediate-Level candidates, with responsibilities tailored to experience while offering significant development opportunities.

The analyst will be responsible for providing essential analytical and operational support, executing complex financial transactions, and coordinating closely with the Transaction Services team. The overall objective is to ensure the accurate and timely processing of all regular transfers, payments, and receivables-related operational activities, aligned with established Service Level Agreements (SLAs) with various countries. This role also involves actively applying a working knowledge of technical concepts to identify opportunities for process improvements and contribute to efficient team deliverables.

Responsibilities

• Operate within a team environment, supporting various operational processes. Process all regular, restricted and legal transfers, which include processing of payments and receivables.
• Ensure transactions are processed efficiently, act as a SME (subject matter expert), and recommend process improvements.
• Cross train on other internal roles, to provide secondary or back-up coverage during high volume periods or changes, swapping into the internal areas in base of business needs (Funds Transfer Processing areas, MIFT Process Operator, etc.) in compliance with internal Policies and Controls established by Citi.
• Comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to different shifts and processes to accomplish the business needs.
• Recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.
• Contribute to and collaborate with payments operations projects as needed.
• Develop comprehension of how the payments operations team interacts with others in accomplishing objectives.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 0-2 years of experience in a related role.
• Demonstrated experience with payments management processing and transaction services.
• Effective verbal, written, communication and analytical skills.
• Effective management, influencing and relationship skills.
• Fundamental comprehension of financial industry regulations.
• Proficient in English.
• Portuguese is a MUST.

Education

• Bachelor’s/University degree or equivalent experience.

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