Global Forwarding Coordinator

C.H. Robinson Worldwide; Bogotá; Presencial; COP 45.000.000 - 65.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Medical Insurance

Life Insurance

Funeral Insurance

Paid Time Off to Volunteer

Descripción de la vacante

C.H. Robinson Worldwide is seeking a Global Forwarding Coordinator to support international shipments and deliver exceptional service to customers.

You will coordinate shipment activities, maintain data, and communicate with internal teams and partners to ensure accurate information and timely execution. You will work on-site five days a week in a fast-paced environment, collaborating with peers to drive operational efficiency and service excellence.

Formación

• High school diploma or GED required.
• Fluent in Spanish; intermediate English.
• Proficient in Microsoft Office.
• Able to work in a fast-paced, deadline-driven office.
• Strong verbal and written communication skills.

Responsabilidades

• Understand the processes from purchase order to delivery of cargo.
• Assist GF personnel and third parties with inquiries and problem resolution.
• Maintain up-to-date and accurate customer records, reports, and shipment documentation.
• Provide tracking and tracing services for customer shipments.
• Support delivery and turnovers, and perform load-audits.
• Provide reporting and documentation support to global forwarding personnel and ensure data integrity.
• Ensure adherence to SOPs, government regulations and company standards.
• Assist with other duties as assigned per team/country requirements.

Conocimientos

Fluent in Spanish

Intermediate English

Communication skills

Time management

Educación

High school diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

C.H. Robinson is looking for a Global Forwarding Coordinator to support the smooth movement of international shipments and help deliver exceptional service to our customers. In this role, you will have a direct impact on our global forwarding operations by ensuring shipment information is accurate, processes are completed on time, and customers stay informed throughout the transportation journey. As a Global Forwarding Coordinator, you will coordinate shipment activities, maintain transportation and customer data, communicate with internal teams and external partners, and support day‑to‑day operational execution. You will develop foundational logistics and supply chain expertise while contributing to service excellence and operational efficiency in a fast‑paced global environment. If you're eager to start your career in logistics, enjoy problem-solving, and thrive in a collaborative environment, at C.H. Robinson we believe that in‑person collaboration is key to driving innovation and achieving success. In this role, you will work on‑site with your peers five days a week, fostering creativity and producing impactful results through face‑to‑face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

DUTIES AND RESPONSIBILITIES

• Understand the processes involved in international shipping from purchase order to delivery of cargo at ultimate destination
• Assist GF personnel and other third parties with inquiries and problem resolution
• Generate, file, and maintain up‑to‑date and accurate customer records, reports, shipment documentation, etc.
• Provide tracking and tracing services for customer shipments
• Provide support and backup for the delivery and turnovers
• Perform load‑audits
• Provide reporting and documentation collection support to global forwarding personnel and ensure customer data integrity
• Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

• Required: High school diploma or GED
• Fluent in Spanish
• Intermediate English (written and verbal)
• Preferred: Minimum 2 years of previous working experience
• Proficient in Microsoft Office Suite of programs
• Ability to work in a fast‑paced and deadline‑driven office environment
• Excellent verbal & written communication skills and phone etiquette
• Ability to multi‑task, prioritize, and manage time effectively
• Attention to detail and accuracy
• Values a diverse and inclusive work environment

Protect Yourself from Fraud

At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Benefits

• Private Medical Insurance
• Life Insurance
• Funeral Insurance
• Paid Time Off to Volunteer in Your Community

Equal Opportunity & Inclusion

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Commitment to an Inclusive Workplace

The Company ensures an inclusive and accessible hiring process. Reasonable Accommodations If you require any accommodations during the hiring process, please indicate this during the screening process.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023‑24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.