Global Case Manager – Personal Injury Law

Emapta Global; Bogotá; On-site; COP 36,000,000 - 60,000,000; Full time

Benefits offered by this job

20 vacation days

Personalized laptop

Direct client exposure

Diverse and supportive environment

Upskilling via Emapta Academy

Five-day workweek

Job summary

Emapta Global is seeking a Case Manager to coordinate US personal injury case management, medical treatment coordination, and comprehensive documentation across borders. You will collaborate with international legal professionals, ensuring accurate case readiness and proactive client communication.

The role emphasizes independence, accountability, and a professional client-focused approach, with opportunities for unlimited upskilling and exposure to global cases.

Qualifications

• Bachelor's degree or equivalent professional experience is preferred.
• At least 3 years of experience in case management.
• At least 2-3 years of experience in personal injury law or related legal fields.
• General knowledge of the legal industry and legal case management processes preferred.

Responsibilities

• Conduct welcome calls with clients to initiate case engagement and establish clear communication.
• Follow up regularly with clients to monitor medical treatment progress and obtain relevant case updates.
• Request medical records and billing documents from healthcare providers to support case preparation.
• Record, update, and maintain accurate client information and case details in the case management system (CMS).
• Review medical records and case details to assess case readiness for the demand stage.
• Prepare and organize complete case files to support accurate and timely demand preparation.

Skills

Calendar management

Microsoft Office

CRM software

Bilingual EN/ES

Interpersonal skills

Time management

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

CRM software

Calendar management apps

Job description

Emapta Global is seeking a Case Manager to coordinate US personal injury case management, medical treatment coordination, and comprehensive documentation across borders. You will collaborate with international legal professionals, ensuring accurate case readiness and proactive client communication.

The role emphasizes independence, accountability, and a professional client-focused approach, with opportunities for unlimited upskilling and exposure to global cases.