Flexible-Hours Tier 1 Network Support Engineer

GlobalLogic

Bogotá ciudad

Presencial

COP 24.000.000 - 42.000.000

Jornada completa

Hace 4 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Una candidatura completa en un minuto: currículum y carta de presentación adaptados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Exciting Projects

Collaborative Environment

Work-Life Balance

Professional Development

Excellent Benefits

Descripción de la vacante

GlobalLogic, a Hitachi Group Company, is seeking a Tier 1 Technical Support Engineer in Bogota to join our teams supporting broadband solutions for global providers. You will work on integration and on-site support for complex system problems and collaborate with R&D on improvements.

The ideal candidate has 1–3 years of experience in IT, Cisco routing, Linux, and networking, with English at an upper-intermediate level.

Formación

Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent.
Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable.
Hands-on experience with Linux.
English level – upper-intermediate.

Responsabilidades

Responsible for integration and support in assigned product areas, customer support engineers and, when necessary, customers who are diagnosing, troubleshooting, repairing and debugging complex system problems.
Report and track design, reliability and maintenance problems or bugs to R&D engineering groups.
Assist, and implement both hardware and software upgrades to the existing customer base.