Facilities & Guest Experience Coordinator

JLL; Bogotá; Presencial; COP 36.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

JLL in Bogota, Colombia is hiring a Workspace Experience & Facilities Coordinator to be the first impression for employees, visitors and clients, delivering hospitality while supporting facilities operations. This role links hospitality with building operations, ensuring a secure, comfortable workplace, onboarding new staff, tours, and daily vendor coordination.

Requirements: higher education in a relevant field, 2–3 years in corporate hospitality or concierge, fluent English and MS Office

Formación

• 2–3 years of corporate hospitality management, concierge services, or client services.
• Experience with facilities coordination or general services management.
• Experience with vendor management and contractor coordination.
• Excellent communication and customer service orientation.

Responsabilidades

• Welcome visitors and clients, delivering warm, professional hospitality.
• Log and track work orders; coordinate access and vendors; maintain safety.
• Respond to facility-related requests quickly and escalate risks as needed.
• Support events and administrative tasks; assist with evacuation drills.

Conocimientos

Fluent English

MS Office

Budgeting

Data analysis

Educación

Higher education in Marketing, Communications, Public Relations, Tourism, Hospitality, Business Administration, Industrial Engineering, or related fields

Herramientas

MS Office

Descripción del empleo

JLL in Bogota, Colombia is hiring a Workspace Experience & Facilities Coordinator to be the first impression for employees, visitors and clients, delivering hospitality while supporting facilities operations. This role links hospitality with building operations, ensuring a secure, comfortable workplace, onboarding new staff, tours, and daily vendor coordination.

Requirements: higher education in a relevant field, 2–3 years in corporate hospitality or concierge, fluent English and MS Office