Expert - OMS

DHL Group; Bogotá; On-site; COP 60,000,000 - 90,000,000; Full time

Job summary

DHL Group is seeking an Expert - OMS to coordinate incoming and outgoing shipments worldwide, ensuring data accuracy, timely invoicing, and compliant processes. You will manage orders, vendors, and carrier contracts, with emphasis on English fluency and strong MS Excel skills.

The role focuses on booking coordination, issue resolution with carriers, and monitoring SOP adherence across global operations. Teamwork and autonomy are essential for success.

Qualifications

• Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
• Minimum 2 years experience in international commerce, logistics or transportation.
• Experience managing and coordinating outbound and/or inbound operations.
• Knowledge on Foreign Trade; Good level of MS Excel and other MS Office tools.
• Fluent communication in English - B2 level (verbal and written).
• Customer service and communication skills.
• Teamwork and autonomy

Responsibilities

• Audit data accuracy and completeness from origins to reports.
• Coordinate bookings based on documents, reporting and contracts.
• Relay carrier issues to the customer promptly.
• Track open orders and monitor system visibility.
• Monitor SOP compliance and report findings.

Skills

English (B2)

Customer service

Communication skills

Teamwork

Autonomy

Education

Industrial Engineering / Business Administration / International Business or similar

Tools

MS Excel

MS Office

Job description

Title: Expert - OMS

Location: GSC BOG

Coordinate incoming and outgoing shipments from various origins within or outside of the Americas to various destinations worldwide, managing orders, suppliers, and carriers. Ensure compliance with established SOP processes, generating accurate and timely invoicing. Monitor and manage vendors and designated carrier contract allocation per the customer's requirements.

Key Responsibilities:

• Audit system for accuracy and completeness of data information based based on booking, receiving and on hand reports received from origins.
• Booking coordination based on documentation, reporting and contracts.
• Ensure all carrier issues are captured and relayed to the customer in a timely manner.
• Track open orders and monitor systems visibility.
• Monitor and report on SOP compliance.

Who can apply:

• Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
• Minimum 2 years experience in international commerce, logistics or transportation.
• Experience managing and coordinating outbound and/or inbound operations.
• Knowledge on Foreign Trade Good level of MS Excel and other MS Office tools.
• Fluent communication in English - B2 level (verbal and written).
• Customer service and communication skills.
• Teamwork and autonomy