Executive Admin

Atain; Bogotá; On-site; COP 28,458,000 - 38,502,000; Full time

Job summary

IGT Solutions is a leading BPM, Technology and Digital Services provider applied in Travel, Transportation and Hospitality. The role supports the Assistant Manager - Administration and Facilities in day-to-day operations, ensuring timely delivery of services within budget and quality standards.

The successful candidate will manage transportation operations, coordinate with vendors, and help meet business objectives while adapting to varying schedules including weekends.

Qualifications

• Experience in operations environment or supporting leadership teams.
• Exposure to reporting metrics and workforce coordination.
• Strong analytical mindset and problem-solving ability.
• At least 1 year experience in Admin Facilities and logistics.
• Flexible to work at any schedule - including weekends.

Responsibilities

• Daily Transportation Operations Management
• Vendor Performance & Relationship Management

Skills

Operations experience

Reporting metrics

Analytical mindset

Facilities/logistics

Weekend availability

Job description

We are a multinational company that works in the telecommunications sector or BPO focused on customer service currently in constant growth in Colombia. We want you to be part of this great team.

Location: Colombia - Bogota

Contract: Full-time, indefinite term

Salary Range: 3´000.000 COP

Purpose of the Role

The jobholder is responsible for assisting the Assistant Manager - Administration and Facilities in the day - to - day working and help him meet the business plan objectives within the time limits, quality specifications and organization budget

Responsibilities

• Daily Transportation Operations Management
• Vendor Performance & Relationship Management

Qualifications

• Experience in operations environment or supporting leadership teams
• Exposure to reporting metrics and workforce coordination
• Strong analytical mindset and problem-solving ability
• At least 1 year experience in Admin Facilities and logistics
• Flexible to work at any schedule - including weekends

About IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.

Established in 1998, with 100% focused on the Travel industry, we have more than 70 marquee customers globally. IGT serves 4 in top 5 Airlines, 4 out of Top 5 Travel Companies, 4 out of Top 5 Hospitality companies. We provide digital contact center services, travel technology and innovative digital services and solutions for 100+ travel processes including Reservations and Sales, Customer Service, IROPS Management, Baggage Helpdesk, Crew Helpdesk, Chatbots, Robotic Process Automation, Travel Analytics and Social Media Services.

IGT employs more than 11‚000 travel experts globally with 100% focus on travel domain, providing services to Airlines, Travel Management Companies, Online Travel Agencies, Travel Technology Companies, Hotels, Railways, Airports, Cruises, Car Rental and Logistics. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes. The organization follows Six Sigma rigor for process improvements.

• IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

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