Employee Labor Relations & Compliance Manager

DHL Express; Bogotá; On-site; COP 377,216,000 - 565,824,000; Full time

Job summary

DHL Express in Colombia seeks an experienced Employee Labor Relations & Compliance Manager to lead our labor relations strategy, strengthen compliance, and serve as a trusted advisor to business leaders across the country.

You will partner with HR, Legal, and regional teams to mitigate risk, investigate complex employee relations matters, and drive data-driven improvements in workforce policy and practice.

Qualifications

• Law degree with professional license to practice in Colombia.
• Strong expertise in Colombian Labor Law.
• 7+ years of experience in labor relations, employment law, and employee relations management.
• Proven experience leading complex and confidential workplace investigations.
• Experience managing compliance frameworks, labor risk assessments, and internal controls.

Responsibilities

• Lead the national labor relations and compliance agenda.
• Manage complex employee relations cases, disciplinary matters, grievances, and workplace conflicts.
• Conduct and oversee sensitive internal investigations.
• Ensure compliance with Colombian labor legislation and corporate standards.
• Advise senior leaders on labor risk, workforce challenges, and high-impact employment decisions.
• Lead labor compliance audits, controls, risk assessments, and remediation plans.
• Partner with regional and global stakeholders on escalated employee matters and investigations.
• Drive continuous improvement through analytics, reporting, and risk trend analysis.

Skills

Stakeholder management

English proficiency

Education

Bachelor's Degree in Law

Job description

Join DHL Express and help shape a fair, ethical, and compliant workplace culture.

At DHL Express, we believe our people are at the heart of our success. We are looking for an experienced Employee Labor Relations & Compliance Manager to lead our labor relations strategy, strengthen labor compliance, manage complex employee relations matters, and act as a trusted advisor to business leaders across Colombia.

What you'll do

As the Employee Labor Relations & Compliance Manager, you will play a strategic role partnering with senior leadership, HR, Legal, and regional stakeholders to protect the organization, mitigate risk, and foster a positive employee experience.

Key responsibilities include:

• Leading the national labor relations and compliance agenda.
• Managing complex employee relations cases, disciplinary matters, grievances, and workplace conflicts.
• Conducting and overseeing sensitive internal investigations.
• Ensuring compliance with Colombian labor legislation and corporate standards.
• Advising senior leaders on labor risk, workforce challenges, and high-impact employment decisions.
• Leading labor compliance audits, controls, risk assessments, and remediation plans.
• Partnering with regional and global stakeholders on escalated employee matters and investigations.
• Driving continuous improvement through analytics, reporting, and risk trend analysis.

What we're looking for

Required Qualifications

• Bachelor's Degree in Law with professional license to practice in Colombia.
• Strong expertise in Colombian Labor Law.
• 7+ years of experience in labor relations, employment law, and employee relations management.
• Proven experience leading complex and confidential workplace investigations.
• Experience managing compliance frameworks, labor risk assessments, and internal controls.
• Strong stakeholder management experience, including advising senior leaders.
• Advanced English communication skills.

Key Competencies

• Labor Law & Regulatory Expertise
• Investigative Judgment & Objectivity
• Integrity & Ethical Leadership
• Risk Management & Compliance
• Strategic Business Acumen
• Executive Influence & Stakeholder Management
• Conflict Resolution & Negotiation
• Analytical Thinking & Root Cause Analysis
• Confidentiality & Resilience

Why DHL Express?

At DHL Express, you'll have the opportunity to influence business decisions, work with regional and global teams, and contribute to building a culture of trust, compliance, accountability, and high performance. We offer an environment where your expertise will make a tangible impact on both our people and our business.