Employee and Labor Relations Analyst

7456-Johnson & Johnson MedTech Colombia S.A.S. Legal Entity; Bogotá; On-site; COP 24,000,000 - 36,000,000; Full time

Job summary

Johnson & Johnson in Bogotá, Colombia, seeks an ERLR Analyst to support employee and labor relations across the North America scope. You will triage cases, support investigations, and maintain audit-ready documentation while driving CI and data analytics initiatives.

Key tools include Power BI, Power Automate, Power Apps, and Excel; you will build dashboards, automate workflows, and translate data into actionable insights, collaborating with stakeholders to improve HR processes.

Qualifications

• Bachelor’s degree in HR or related field, 0–2 years of experience.
• Strong analytical and data interpretation skills.
• Advanced English required.
• Experience with Power BI, Power Automate, Power Apps, and Excel is preferred.

Responsibilities

• Respond to Employee Relations inquiries and cases, prioritizing based on risk and urgency.
• Conduct case triage and assess potential policy violations.
• Support investigations and ensure timely follow-ups.
• Maintain audit-ready documentation.
• Identify process inefficiencies and drive improvements using CI methodologies.
• Develop Power BI dashboards for KPIs (SLA, lead time, trends).
• Ability to translate data into business insights.
• Design automated workflows using Power Automate.
• Integrate automation with ServiceNow, Outlook, SharePoint.
• Build strong stakeholder relationships and provide guidance.
• Promote self-service and digital tools.

Skills

Data analysis

Advanced English

Stakeholder management

CI methodologies

Process improvement

Education

Bachelor’s Degree or equivalent

Tools

Power BI

Power Automate

Power Apps

Excel

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at jnj.com.

Job Function: Human Resources Job Sub Function: Employee & Labor Relations Job Category: Professional All Job Posting Locations: Bogotá, Distrito Capital, Colombia

Job Description

We're looking for an ERLR Analyst to join our team in Bogotá, Colombia Department: HR Employee Relations Scope: North America (U.S. & Canada) Position Summary The ERLR Analyst supports the timely and accurate resolution of Employee and Labor Relations (ERLR) cases across the North America region. This role is responsible for case triage, investigation support, and execution of case management activities in alignment with company policies, compliance standards, and service level expectations. This position also drives operational excellence through data analytics, automation tools, and continuous improvement methodologies.

Major Duties & Responsibilities

• Respond to Employee Relations inquiries and cases, prioritizing based on risk and urgency
• Conduct case triage and assess potential policy violations
• Support investigations and ensure timely follow-ups
• Maintain accurate, audit-ready documentation
• Identify process inefficiencies and drive improvements using CI methodologies
• Develop Power BI dashboards for KPIs (SLA, lead time, trends)
• Ability to translate data into business insights
• Design automated workflows using Power Automate
• Integrate automation with ServiceNow, Outlook, SharePoint
• Build strong stakeholder relationships and provide guidance
• Promote self-service and digital tools

Required Qualifications

• Bachelor’s Degree or equivalent 0–2 years of experience in HR, ERLR, or related field

Required Skills

• Continuous improvement mindset and process optimization experience
• Power BI (dashboards, DAX, data modeling)
• Power Automate (workflow automation, integrations)
• Experience with Power Apps and advanced Excel
• Strong analytical and data interpretation skills
• Ability to manage multiple priorities and meet SLAs
• High attention to detail and confidentiality
• Advanced English is required
• Strong communication and stakeholder management

Preferred Qualifications

• HR degree or certification
• Experience in a shared services, regional, or multinational HR environment

Preferred Skills

• AI Judgement Integration
• Analytics Insights
• Business Behavior
• Coaching
• Communication
• Consulting
• Document Management
• Emotional Intelligence
• Employee Health
• Execution Focus
• HR Strategic Management
• Human Resources Consulting
• Human Resources Policies
• Inquiry Handling
• Issue Escalation
• Labor and Employment Law
• Labor Relations
• People Performance Management
• Process Improvements
• Social Awareness
• Talent Management

Additional Information

No travel required No people management responsibility Required Skills: Preferred Skills:

About Us

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.Learn more at https://www.jnj.com/. Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.

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