E-commerce Account Manager - Colombia

SellCord; Bogotá; Híbrido; COP 33.062.000 - 55.104.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Professional development

Cross-functional teamwork

Descripción de la vacante

SellCord specializes in launching and scaling brands on Walmart Marketplace, partnering with Walmart to optimize presence and drive long-term success. We seek an Enterprise Account Specialist to support US-based Account Managers and drive success for large, high-value accounts.

In this hybrid Bogotá/Barranquilla contractor role, you will manage enterprise client accounts, coordinate launches, prepare reports, and collaborate across global teams to ensure seamless execution and strong client

Formación

• 2+ years in a client-facing role with e-commerce, marketing or sales experience preferred.
• Experience supporting large or complex accounts is a plus.
• Proficiency with Google Workspace (Gmail, Calendar, Sheets, Docs) and Slack.
• Familiarity with project management tools is a plus.
• Strong written and verbal English communication skills.
• High attention to detail and strong organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.

Responsabilidades

• Support US-based Account Managers in managing day-to-day enterprise client accounts.
• Serve as primary point of contact for client requests via email and calls.
• Lead client meetings with agendas, decks and follow-ups.
• Prepare performance reports, replenishment analysis, and meeting recaps.
• Coordinate product launches and ensure timely internal task execution.
• Collaborate with advertising teams to monitor and improve campaign performance.
• Track sales data and KPIs to identify trends and opportunities.
• Maintain accurate account documentation and workflows.

Conocimientos

Client-facing

E-commerce exposure

English proficiency

Communication skills

Multitasking

Herramientas

Google Workspace

Slack

Descripción del empleo

Who We Are

SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving long-term, sustainable success.

Job Logistics Summary

• Position: Enterprise Specialist
• Type: Contractor (40 hrs/week)
• Location: Bogotá/Barranquilla (hybrid)
• Compensation: Dependent on Experience

Who We Are

SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving long-term, sustainable success.

Our Account Management team is at the heart of what we do - building strong client relationships and executing high-impact strategies. As we continue to grow, we’re looking for an Enterprise Account Specialist to support our U.S.-based Account Managers and help drive success for our larger, high-value accounts.

About The Role

As an Enterprise Account Specialist at SellCord, you’ll support the management of key enterprise-level accounts on Walmart Marketplace. Working closely with U.S.-based Account Managers (AMs), you’ll help ensure seamless execution of strategies, maintain strong client communication, and contribute to the overall success of complex, high-revenue accounts.

This role is ideal for someone who thrives in a fast-paced e-commerce environment and is excited to work with larger brands while collaborating across global teams.

Roles And Responsibilities

• Support US-based Account Managers in managing day-to-day operations of enterprise client accounts
• Serve as a primary point of contact (POC) for client requests, updates, and ongoing communication via email and calls
• Lead client meetings, including preparing agendas, presentations (decks), and follow-ups
• Prepare performance reports, replenishment analysis, and meeting recaps
• Coordinate product launches and ensure timely execution of internal tasks
• Partner with advertising teams to monitor and improve campaign performance
• Track sales data and key performance indicators to identify trends and opportunities
• Ensure account documentation and workflows are accurate and up to date

Skills And Qualifications

• 2+ years of experience in a client-facing role, with e-commerce, marketing, or sales experience preferred
• Experience supporting large or complex accounts is a plus
• Proficiency in Google Workspace tools including Gmail, Calendar, Sheets, and Docs, as well as Slack
• Familiarity with project management tools is a plus
• Strong written and verbal communication skills in English
• High attention to detail and strong organizational skills
• Ability to multitask and prioritize effectively in a fast-paced environment

Why It’s Awesome to Join SellCord

• Be part of a dynamic and supportive team in a fast-growing company
• Enjoy opportunities for professional development and career growth
• Competitive compensation with 19 paid time off days
• Work with cross-functional teams dedicated to innovation and operational excellence