E-commerce Account Manager - Colombia

SellCord; Puerto Bogotá; Híbrido; COP 90.000.000 - 130.000.000; Jornada completa

Descripción de la vacante

SellCord is seeking an Enterprise Account Specialist to support U.S.-based Account Managers and manage key Walmart Marketplace enterprise accounts from Bogotá/Barranquilla. The contract role is hybrid and involves coordinating cross-functional teams to deliver high-value outcomes.

You will lead meetings, prepare decks and reports, and ensure smooth execution of product launches and campaigns while maintaining strong client communications in English.

Formación

• 2+ years in a client-facing role with e-commerce, marketing, or sales experience preferred.
• Experience supporting large or complex accounts is a plus.
• Proficiency with Google Workspace and Slack for collaboration.

Responsabilidades

• Support US-based Account Managers in day-to-day enterprise client operations.
• Serve as primary point of contact for client requests via email and calls.
• Lead client meetings with agendas, decks, and follow-ups.
• Prepare performance reports, replenishment analysis, and meeting recaps.
• Coordinate product launches and internal task execution.
• Partner with advertising teams to monitor and improve campaign performance.
• Track sales data and KPIs to identify trends and opportunities.
• Ensure account documentation and workflows are accurate and up to date.

Conocimientos

Client-facing experience

E-commerce experience

Marketing or sales experience

Google Workspace tools

Slack

English communication

Strong organizational skills

Multitasking

Herramientas

Project management tools

Descripción del empleo

Job Logistics Summary

Position:Enterprise Specialist
Type: Contractor (40 hrs/week)
Location: Bogotá/Barranquilla (hybrid)
Compensation: Dependent on Experience

Who We Are

SellCord is a leading agency specializing in launching and scaling brands exclusively on Walmart Marketplace. As Walmart-approved partners, we help businesses grow by optimizing their presence on the platform and driving long-term, sustainable success.

Our Account Management team is at the heart of what we do - building strong client relationships and executing high-impact strategies. As we continue to grow, we’re looking for an Enterprise Account Specialist to support our U.S.-based Account Managers and help drive success for our larger, high-value accounts.

About the Role

As an Enterprise Account Specialist at SellCord, you’ll support the management of key enterprise-level accounts on Walmart Marketplace. Working closely with U.S.-based Account Managers (AMs), you’ll help ensure seamless execution of strategies, maintain strong client communication, and contribute to the overall success of complex, high-revenue accounts.

This role is ideal for someone who thrives in a fast-paced e-commerce environment and is excited to work with larger brands while collaborating across global teams.

Roles and Responsibilities

• Support US-based Account Managers in managing day-to-day operations of enterprise client accounts
• Serve as a primary point of contact (POC) for client requests, updates, and ongoing communication via email and calls
• Lead client meetings, including preparing agendas, presentations (decks), and follow-ups
• Prepare performance reports, replenishment analysis, and meeting recaps
• Coordinate product launches and ensure timely execution of internal tasks
• Partner with advertising teams to monitor and improve campaign performance
• Track sales data and key performance indicators to identify trends and opportunities
• Ensure account documentation and workflows are accurate and up to date

Skills and Qualifications

• 2+ years of experience in a client-facing role, with e-commerce, marketing, or sales experience preferred
• Experience supporting large or complex accounts is a plus
• Proficiency in Google Workspace tools including Gmail, Calendar, Sheets, and Docs, as well as Slack
• Familiarity with project management tools is a plus
• Strong written and verbal communication skills in English
• High attention to detail and strong organizational skills
• Ability to multitask and prioritize effectively in a fast-paced environment

Why It’s Awesome to Join SellCord

• Be part of a dynamic and supportive team in a fast-growing company

• Enjoy opportunities for professional development and career growth

• Competitive compensation with 19 paid time off days

• Work with cross-functional teams dedicated to innovation and operational excellence