Design and Administrative Coordinator

Venaro; Bogotá ciudad; Remote; COP 40,176,000 - 53,568,000; Full time

Job summary

Venaro seeks a versatile Design & Administrative Coordinator to join a fast-paced, multi-industry team. You will handle print design production, client communications, and admin support in a remote Colombia setting.

This role blends creative, technical, and organizational tasks. Proficiency with Adobe InDesign, Photoshop, Illustrator, Canva, WordPress, and Excel is essential, as is English communication at least B2. Occasional US travel may be required.

Qualifications

• English proficiency (B2+), daily client communication.
• Proficiency in Adobe Photoshop, Illustrator and InDesign.
• Experience in printing/graphic arts, familiarity with marketing tools.

Responsibilities

• Perform technical review of final art files, check bleeds and color modes.
• Communicate print specs with clients and send digital proofs for approval.
• Set up variable print runs using InDesign and track production status.
• Qualify leads and support scheduling, billing, and subscriptions.
• Manage social media copy and scheduling, analyze performance metrics.

Skills

English communication

Multitasking

Client communication

Tools

Adobe Photoshop

Illustrator

InDesign

Canva

Excel

WordPress

Job description

About Us:

Venaro connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and human talent to create partnerships that drive growth and productivity on both sides.

Location: Remote - Colombia

Environment: Colombian and International Teams

Language: English – Intermediate to Advanced

Schedule: Monday - Friday 9:00am - 6:00pm PST / Full-time

Contract: Colombian formal contract

Salary: $4,000,000 COP

Role Summary:

We are looking for a versatile Design & Administrative Coordinator to join a fast-paced, multi-industry environment. This role combines print design production, client communication, and business/administrative support. It's ideal for someone who enjoys variety and can move fluidly between creative, technical, and administrative tasks.

Responsibilities:

Design & Print Production

• Perform technical review of final art files prior to printing: check bleeds, proportions, and color modes.
• Communicate directly with clients (via email, phone, and WhatsApp) to clarify print specifications (formats, paper types, finishes, folding types) and send digital proofs for approval.
• Set up personalized/variable print runs using Adobe InDesign.
• Track production job status through digital platforms, manage approvals, and coordinate delivery timelines with the production team.
• Prepare quotes/invoices and coordinate with external vendors for jobs requiring special finishing.

Client & Business Support

• Qualify and follow up on leads for office spaces or shared workspaces.
• Coordinate tours, schedule appointments, and confirm event attendee lists.
• Manage subscriptions, billing, and refunds through recurring billing platforms.
• Register visitors and members in building access/security systems.

Digital Marketing & Social Media

• Write copy and schedule posts across social media channels (Instagram, Facebook, TikTok).
• Manage community engagement and direct messaging via WhatsApp.
• Extract and analyze performance metrics from social media, email marketing, and ticketing platforms.
• Build performance reports for clients or partners.
• Support lead generation campaigns (contests/giveaways).
• Provide art direction for event graphics and adapt creative assets to social media formats.

Cross-functional Support

• Support website/e-commerce design and maintenance (WordPress).
• Occasional availability to travel to the United States.

Qualifications

• English proficiency: B2 or higher (required daily communication with clients is in English).
• Proficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Excel, and WordPress.
• Prior experience in the printing/graphic arts industry.
• Familiarity with digital marketing tools (Mailchimp, Meta Ads, Google Ads, Metricool) is a plus.
• Experience in customer service via email, phone, or WhatsApp.
• Experience with billing/subscription platforms or CRM tools is a plus.
• Highly organized, able to manage multiple different workstreams simultaneously.