Data-Driven Operations Specialist

Invisible Technologies Inc.; Colombia; On-site; COP 18,087,000 - 25,760,000; Full time

Job summary

Invisible Technologies Inc. is seeking an Operations Agent to manage data queues, review supporting documents, and liaise with loan servicers to ensure accurate records and client satisfaction.

The role requires 1–3 years in operations, strong communication, and meticulous data handling in a fast-paced environment. Collaboration with multiple teams and attention to detail are essential.

Qualifications

• 1–3 years of experience in the operations sector.
• Familiarity with the financial services industry.
• Familiarity with Zendesk.
• Strong verbal and written communication skills.
• Excellent organizational skills and ability to manage competing priorities.
• Willingness to learn, adapt to new challenges, and grow within the role.
• Experience in high-volume, detail-oriented environments is a plus.
• Extremely detail oriented, and willing to collaborate with various stakeholders.

Responsibilities

• Validate employee loan information and documentation for accuracy and compliance.
• Ensure data integrity across systems and confirm plan account details.

Skills

Data validation

Data entry

Zendesk

Communication

Organization

Adaptability

Stakeholder collaboration

Attention to detail

Tools

Zendesk

Job description

Invisible Technologies Inc. is seeking an Operations Agent to manage data queues, review supporting documents, and liaise with loan servicers to ensure accurate records and client satisfaction.

The role requires 1–3 years in operations, strong communication, and meticulous data handling in a fast-paced environment. Collaboration with multiple teams and attention to detail are essential.