Cybersecurity Professional Services Engineer

Kaspersky Latinoamérica; Bogotá ciudad; Híbrido; COP 189.720.000 - 301.320.000; Jornada completa

Descripción de la vacante

Kaspersky Latinoamérica is seeking a Technical Expert to deliver onsite/remote professional services for enterprise clients, specializing in Kaspersky product deployment, configuration, and optimization. You will act as a technical consultant and primary customer liaison during engagements.

Responsibilities include deployments, configurations, migrations, documenting engagements, and collaborating with Sales and Pre‑sales teams to design architectures aligned with customer needs.

Formación

• Bachelor’s degree in Information technology or related field.
• 5+ years of IT security implementation, configuration, migrations and advisory services.
• Strong analytical, planning and communication skills.
• Fluent Spanish required; Portuguese and English are a plus.

Responsabilidades

• Perform deployments, configurations, upgrades and migrations of security solutions on premise, cloud and hybrid environments.
• Document all aspects of the service engagement in company systems.
• Analyze customer requirements to recommend hardware and software settings for Kaspersky products.
• Communicate challenges to management for swift resolution and escalate as needed.
• Participate in solution designs for new or existing customers.

Conocimientos

IT security expertise

Stakeholder communication

Analytical thinking

Project coordination

Educación

Bachelor’s degree in Information technology or related field

Descripción del empleo

Kaspersky Latinoamérica is seeking a Technical Expert to deliver onsite/remote professional services for enterprise clients, specializing in Kaspersky product deployment, configuration, and optimization. You will act as a technical consultant and primary customer liaison during engagements.

Responsibilities include deployments, configurations, migrations, documenting engagements, and collaborating with Sales and Pre‑sales teams to design architectures aligned with customer needs.