Counter Manager: Lead, Propel Sales & Customer Experience

The Estée Lauder Companies Inc.; Bogotá ciudad; On-site; COP 40,000,000 - 70,000,000; Full time

Job summary

The Estée Lauder Companies Inc. in Bogotá is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets.

You will drive an agile business plan, recruit and retain customers through targeted events, customer relationship management and strong leadership of a high performing team, with a focus on delivering an exceptional in-store experience in prestige beauty.

Qualifications

• Effective verbal and written communication skills with strong interpersonal abilities.
• Quality customer service and ability to win people over.
• Results driven with a strong drive to meet objectives.
• Proactive in pursuing goals beyond expectations.

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve targets.
• Create and execute an agile business plan to recruit and retain customers.
• Drive in-store events and manage customer relationships.
• Progress through leadership and executive-level responsibilities within prestige beauty.

Skills

Communication

Customer service

Leadership

Coaching

Strategic planning

MS Excel

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. in Bogotá is seeking a dynamic Counter Manager to lead, coach and develop our team of Sales Associates to achieve sales, service and operational targets.

You will drive an agile business plan, recruit and retain customers through targeted events, customer relationship management and strong leadership of a high performing team, with a focus on delivering an exceptional in-store experience in prestige beauty.