Beauty Counter Manager Lead & Elevate a Dynamic Team

The Estée Lauder Companies Inc.; Colombia; On-site; COP 52,000,000 - 78,000,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Colombia to lead and develop a team of Sales Associates, driving sales, customer service, and operational excellence at the point of sale.

You will coach and guide team performance, leverage strategic in-store events and relationship management to recruit and retain customers, and deliver superior results in a fast-paced prestige beauty environment.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills
• Quality customer service skills.
• Skilled at winning people over
• Results oriented, with high drive to meet objectives and standards
• Pursue goals beyond what is required or expected of them
• Senses Others' Development Needs And Bolsters Their Abilities
• Anticipates, recognizes, and meets customers' needs
• Handles difficult and tense customer service situations with diplomacy and tact
• Guides the performance of others while holding them accountable
• Cultivate and maintain extensive informal networks
• Models team qualities like respect, helpfulness, and cooperation
• High attention to detail and organisational skills
• The ability to work autonomously and contribute to the team
• Proactive and positive approach to work and tasks
• Confidentiality, tact, and discretion when dealing with people

Skills

Communication

Interpersonal skills

Customer service

Results-oriented

Leadership

Coaching

Strategic planning

Accountability

Networking

Detail-oriented

Autonomy

Proactive

Discretion

Tools

Microsoft Excel

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager in Colombia to lead and develop a team of Sales Associates, driving sales, customer service, and operational excellence at the point of sale.

You will coach and guide team performance, leverage strategic in-store events and relationship management to recruit and retain customers, and deliver superior results in a fast-paced prestige beauty environment.