Retail Assistant Manager: Lead & Coach Beauty Team

The Estée Lauder Companies Inc.; Cartagena de Indias; On-site; COP 44,640,000 - 78,120,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Manager to support the Store Manager in leading a team of Sales Associates. You will coach, develop, and drive sales, customer service, and operations in a fast-paced prestige beauty environment.

Ideal candidates bring supervisory experience, a passion for coaching others to reach their full potential, and the ability to manage inventory and cash reconciliation while working flexible retail hours, including events.

Qualifications

• Proven retail experience preferably within cosmetics.
• The ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience with coaching/mentoring others to achieve sales and customer service targets.
• Retail operations experience including inventory management and cash reconciliation.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Previous experience with retail point-of-sale software.
• Proficient in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.
• Support the Store Manager in daily store operations and team development.
• Drive store performance and customer experience to meet company standards.

Skills

Customer service

Leadership

Coaching

Retail knowledge

Time management

Communication

Tools

POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking an inspirational and dynamic Assistant Manager to support the Store Manager in leading a team of Sales Associates. You will coach, develop, and drive sales, customer service, and operations in a fast-paced prestige beauty environment.

Ideal candidates bring supervisory experience, a passion for coaching others to reach their full potential, and the ability to manage inventory and cash reconciliation while working flexible retail hours, including events.