Client Business Security Manager

TMF Group; Bogotá ciudad; Remote; COP 60,000,000 - 120,000,000; Full time

Job summary

TMF Group is seeking a security and client information support professional to manage incoming security requests and coordinate assessments and audits. The role involves documenting findings, supporting client meetings, and ensuring tight service levels across global clients.

You will collaborate with internal stakeholders, maintain security records, and help align client requirements with TMF security controls. English proficiency and Agile or traditional PM knowledge are valued.

Qualifications

• 4 to 6 years in roles related to automation, innovation, continuous improvement, or service design.
• Degree in Industrial Engineering, Business Administration, Computing Science, or related field.
• Some education in Service Design is desirable.
• Experience with automation tools (Power Automate, UiPath, Zapier, etc.).
• Knowledge of service design methodologies (Design Thinking, Customer Journey Mapping).
• English proficiency (B2 or higher).
• Project management knowledge (Agile or traditional).
• Desirable certifications in Lean Six Sigma or similar.
• Other characteristics: accurate, self-motivated and able to work both independently and as part of a team, deadline driven and able to maintain a portfolio of clients.

Responsibilities

• Manage day-to-day handling of incoming requests through the central request list and the Client Information Security Support mailbox.
• Ensure requests are logged, prioritised, tracked, and responded to within agreed service levels.
• Complete client security assessments in line with agreed requirements and timelines, coordinating with internal stakeholders.
• Support Senior Manager or Director in client meetings to discuss security requirements and align client expectations with controls.
• Support client security audits, either remotely or in person, providing information, answering queries and reviewing evidence.
• Maintain and update client security documentation and records, ensuring assessment responses, audit evidence, and contractual requirements are readily available.

Skills

Automation tools

Continuous improvement

Project management

Education

Industrial Engineering

Business Administration

Computing Science

Service Design

Tools

Power Automate

UiPath

Zapier

Job description

TMF Group, we never request payments as part of our recruitment process, and we always contact candidates through corporate accounts or platforms. If you ever receive an invitation to make a payment, it may be a scam. Please verify whether the role you are interested in is posted here or on our official website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As a global company with over 11,000 colleagues located in more than 125 offices across 87 jurisdictions, we actively seek individuals with the talent and potential to thrive at TMF Group, regardless of their background, and we offer job opportunities to the broadest range of people. Once onboard, we nurture and promote talented individuals, ensuring that senior positions are accessible to everyone.

Key Responsibilities:

• Manage day-to-day handling of incoming requests through the central request list and
• Client Information Security Support mailbox, ensuring requests are logged, prioritised, tracked, and responded to within agreed service levels.
• Complete client security assessments in line with agreed requirements and timelines, coordinating with internal stakeholders to gather information, address queries, and ensure accurate and timely responses.
• Support Senior Manager or Director in client meetings to discuss security requirements providing clear explanations, addressing queries, and supporting alignment between client expectations and internal security controls.
• Support client security audits, either remotely or in person as required, providing
• Information, responding to queries, and supporting evidence review in line with agreed security controls.
• Maintain and update client security documentation and records, ensuring assessment
• Responses, audit evidence, and contractual security requirements are accurately captured and readily available.

Key Requirements:

• 4 to 6 years in roles related to automation, innovation, continuous improvement, or service design.
• A degree in Industrial Engineering, Business Administration, Computing Science, or related field.
• Some education in Service Design is desirable.
• Experience with automation tools (Power Automate, UiPath, Zapier, etc.).
• Knowledge of service design methodologies (Design Thinking, Customer Journey Mapping).
• English proficiency (B2 or higher).
• Project management knowledge (Agile or traditional).
• Desirable certifications in Lean Six Sigma or similar.
• Other characteristics: accurate, self-motivated and able to work both independently and as part of a team, deadline driven and able to maintain a portfolio of clients.

What's in it for you?

• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities, so you can take your career further within TMF.
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients.
• Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
• Strong feedback culture to help build an engaging workplace.
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.