Change & Training Analyst

TMF Group; Bogotá ciudad; Sur place; COP 60 000 000 - 90 000 000; Plein temps

Avantages offerts par ce poste

International environment

Great atmosphere

Online learning platform

Local benefits

Résumé du poste

TMF Group in Bogotá seeks a Change & Training Analyst to drive effective change management for key projects across the organization. You will assist with change impact analyses, develop training materials and communications, and support cross-functional teams through delivery and adoption of changes.

Requirements include 3–5 years in training, English fluency, and flexibility across time zones. Portuguese is a plus.

Qualifications

• 3–5 years of training experience, preferably for Digital Transformation or GEM projects.
• Fluency in English is required; Portuguese is desirable.
• Familiarity with Canva, PowerPoint and Walnut.
• Flexible to work across time zones.
• Ability to adapt to a multi-cultural environment.
• Strong stakeholder management and critical thinking skills.
• Basic data management capabilities.

Responsabilités

• Assist in execution of change management plans aligned with regional and global strategy.
• Support development of change impact analyses and readiness assessments.
• Create and manage communication plans and training materials for affected groups.
• Identify resistance and help craft strategies to foster acceptance.
• Support learning and awareness activities and deliver training sessions as needed.
• Build relationships with internal and external stakeholders to ensure smooth change adoption.

Connaissances

Training experience

English fluent

Portuguese desired

Stakeholder management

Critical thinking

Data management

Cross-cultural adaptability

Team collaboration

Outils

Canva

PowerPoint

Walnut

Description du poste

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website.

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are looking for a Change & Training Analyst to join our team and help in driving effective Change Management for key projects of the company.

Key Responsibilities

Assist in execution of change management plans for implementation of changes according to regional and global strategy

• Assist in conducting change impact analysis and change readiness assessment.
• Assist in developing and managing change management plans and defining communication requirements and delivery plan for each group of impacted stakeholder.
• Identifying potential areas of resistance to change and help in developing strategies to reduce resistance and foster positive acceptance.
• Support the project teams in the planning, development and delivery of change mobilization and communication events.
• Support on the definition and articulation of business benefits, translating this through to ‘what’s in it’ for the business and individuals.
• Build and maintain strong relationships with internal/ external stakeholders and foster cross-department collaboration to ensure smooth implementation of changes.
• Serve as a performance change agent and guide teams through data-driven continuous improvement activities.

Execution of learning and awareness activities for facilitating smooth adaption of changes

• Identify learning requirements as part of change adoption strategy.
• Create detailed communication plans and identify right communication channels to ensure stakeholders are informed about changes, including the reasons for changes and their impact.
• Translate requirements into trainings/ communications that will guide employees in their current role.
• Create, develop and periodically update the classroom and e-learning handouts, instructional materials, aids and manuals.
• Facilitate/Support/Conduct training sessions when required on defined products/tools/applications and any other training on Digital Operations.
• Create presentations, videos creatively using software tools for video editing.

Key Requirements

• 3-5 years of training experience (preferably for Digital Transformation projects particularly GEM related project)
• Fluency in English is must. Desired fluency in Portuguese.
• Familiarity in using creative tools like Canva, PowerPoint and Walnut.
• Flexibility to work across time zone.
• Adaptability to multi-cultural environment.
• Stakeholder Management.
• Critical Thinking.
• Basic Data Management.

What’s in it for you?

• An international and dynamic environment.
• Exceptional people and atmosphere
• Business Academy: Online platform with multiple learning resources such as trainings and written materials.
• Local benefits apply according to local office policies.
• Make An Impact, you’ll help us make the world a simpler place for our clients to do business.