Global Client Security & Compliance Lead

TMF Group; Bogotá ciudad; Remoto; COP 60.000.000 - 120.000.000; Tempo pieno

Descrizione del lavoro

TMF Group is seeking a security and client information support professional to manage incoming security requests and coordinate assessments and audits. The role involves documenting findings, supporting client meetings, and ensuring tight service levels across global clients.

You will collaborate with internal stakeholders, maintain security records, and help align client requirements with TMF security controls. English proficiency and Agile or traditional PM knowledge are valued.

Competenze

• 4 to 6 years in roles related to automation, innovation, continuous improvement, or service design.
• Degree in Industrial Engineering, Business Administration, Computing Science, or related field.
• Some education in Service Design is desirable.
• Experience with automation tools (Power Automate, UiPath, Zapier, etc.).
• Knowledge of service design methodologies (Design Thinking, Customer Journey Mapping).
• English proficiency (B2 or higher).
• Project management knowledge (Agile or traditional).
• Desirable certifications in Lean Six Sigma or similar.
• Other characteristics: accurate, self-motivated and able to work both independently and as part of a team, deadline driven and able to maintain a portfolio of clients.

Mansioni

• Manage day-to-day handling of incoming requests through the central request list and the Client Information Security Support mailbox.
• Ensure requests are logged, prioritised, tracked, and responded to within agreed service levels.
• Complete client security assessments in line with agreed requirements and timelines, coordinating with internal stakeholders.
• Support Senior Manager or Director in client meetings to discuss security requirements and align client expectations with controls.
• Support client security audits, either remotely or in person, providing information, answering queries and reviewing evidence.
• Maintain and update client security documentation and records, ensuring assessment responses, audit evidence, and contractual requirements are readily available.

Conoscenze

Automation tools

Continuous improvement

Project management

Formazione

Industrial Engineering

Business Administration

Computing Science

Service Design

Strumenti

Power Automate

UiPath

Zapier

Descrizione del lavoro

TMF Group is seeking a security and client information support professional to manage incoming security requests and coordinate assessments and audits. The role involves documenting findings, supporting client meetings, and ensuring tight service levels across global clients.

You will collaborate with internal stakeholders, maintain security records, and help align client requirements with TMF security controls. English proficiency and Agile or traditional PM knowledge are valued.