Cash and Trade Processing Analyst 2

Citigroup Inc.; Bogotá; Hybrid; COP 60,000,000 - 90,000,000; Full time

Job summary

Citigroup Inc. is seeking an LMS Operations professional to support global liquidity management operations, onboarding, and account services. You will coordinate with technology, product, and client service teams to drive timely issue resolution and process improvements.

The role emphasizes risk awareness, stakeholder management across regions, and adherence to controls while supporting hybrid in-office work in Bogotá. A finance/economics degree and fluent English are required.

Qualifications

• Experience in treasury and liquidity management operations.
• Ability to manage onboarding, account setups, and changes.
• Strong risk awareness and escalation discipline.
• Proven ability to coordinate across global teams and time zones.

Responsibilities

• Support implementation and maintenance of liquidity management structures, cash pooling arrangements, target balance accounts, and related banking services.
• Process and oversee client onboarding activities, account setup requests, account maintenance changes, restructurings, and operational approvals.
• Investigate and resolve operational exceptions, production incidents, system failures, and client-impacting events.
• Coordinate with technology, product, implementation, and client service teams to ensure timely resolution of service issues and process enhancements.
• Participate in testing, migration initiatives, operational readiness reviews, and change-management activities.
• Monitor operational risk and escalation activities while maintaining adherence to internal controls and procedures.
• Support global operational coverage and collaborate with regional teams across multiple geographic locations.
• Prepare operational communications, status updates, and issue-management reporting for stakeholders and leadership teams.

Skills

Treasury operations

Stakeholder management

Risk awareness

Operational governance

Global collaboration

Education

Bachelor's degree in Finance, Accounting, Economics, Business Administration, Treasury Management

Fluent in English

Job description

The LMS Operations team is responsible for supporting global liquidity management products and services through operational execution, client onboarding, account maintenance, production support, issue resolution, and coordination with technology and business partners. The team serves as a key operational control point for liquidity structures, cash pooling arrangements, account services, and production incident management while ensuring timely execution of client and regulatory requirements. The role requires strong operational expertise, risk awareness, stakeholder management, and the ability to coordinate across multiple global teams.

Responsibilities

• Support implementation and maintenance of liquidity management structures, cash pooling arrangements, target balance accounts, and related banking services.
• Process and oversee client onboarding activities, account setup requests, account maintenance changes, restructurings, and operational approvals.
• Investigate and resolve operational exceptions, production incidents, system failures, and client-impacting events.
• Coordinate with technology, product, implementation, and client service teams to ensure timely resolution of service issues and process enhancements.
• Participate in testing, migration initiatives, operational readiness reviews, and change-management activities.
• Monitor operational risk and escalation activities while maintaining adherence to internal controls and procedures.
• Support global operational coverage and collaborate with regional teams across multiple geographic locations.
• Prepare operational communications, status updates, and issue-management reporting for stakeholders and leadership teams.

Qualifications

• Working knowledge of Treasury and Trade Solutions, liquidity management products, cash pooling, account services, or treasury operations.
• Experience managing operational workflows, client onboarding processes, and production support activities.
• Ability to investigate operational incidents and coordinate resolution efforts across business and technology teams.
• Strong understanding of risk, controls, escalation management, and operational governance.
• Experience working with global stakeholders across multiple regions and time zones.
• Excellent communication and stakeholder-management skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Proficiency with operational systems, workflow tools, and incident-management processes.
• Ability to meet hybrid in-office requirements, especially for days the team is scheduled to be in office.

Education

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, Treasury Management, or a related discipline.
• Fluent in English

Schedule

• M-F 12 PM EST to 9 PM EST
• Infrequent but occasional weekend coverage for UAT testing

Horario:

- Eastern Time (ET): 12:00 PM - 9:00 PM

- Colombia Time (COT): 11:00 AM - 8:00 PM

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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