Case Manager II

Family Health Centers of San Diego; El Cerrito; Presencial; COP 132.985.000 - 154.177.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time schedule

Excellent benefits

Retirement plan with employer match

Paid time off & holidays

Medical/Dental/Vision insurance

Descripción de la vacante

Family Health Centers of San Diego is seeking a Case Manager II to provide intensive, therapeutic case management to high-need individuals across our community clinics. Under limited supervision, you will develop formalized care plans, coordinate services, and support clients toward stable housing, health adherence, and access to care.

This full-time role requires a bachelor’s degree in a social science or public health field, 3 years’ experience, and a valid California driver's license.

Formación

• 3 years of work experience providing human services to high-risk, medically underserved populations.
• Bachelor's degree in Social Science, Public Health, or Healthcare Administration.
• Current CPR (BLS) certification for AOD Services Department.
• Valid California driver’s license and reliable vehicle.

Responsabilidades

• Complete accurate documentation and prepare reports.
• Assess clients' health and support needs; develop care plans.
• Provide intensive individual support and coordinate referrals.
• Travel between sites as required.

Conocimientos

Community health

Therapeutic case work

Client advocacy

Documentation

Educación

Bachelor's degree in Social Science

Bachelor's degree in Public Health

Master's degree preferred

Herramientas

CPR certification (BLS)

Descripción del empleo

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego (FHCSD) is looking for a Case Manager II. Under limited supervision, performs duties providing intensive, therapeutic case management services to assigned individuals. Participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics, with a focus on providing community-based healthcare services to the medically underserved. The Case Manager II offers intensive case management services to clients and conducts therapeutic interventions.

Responsibilities

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.
• Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.
• Creates formalized case plans and goals with clients; clients are high-need and require more intense services. Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals. Updates plan as client's needs change.
• Provides therapeutic interventions to clients. Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.
• Performs other duties as assigned.

Requirements

• 3 years of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.
• Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required. Master's degree in relevant field preferred.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• For the AOD Services Department (159) Only: Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Rewards

• Job type: Regular Full Time. M-F 8am-5pm
• Location: 5472 El Cajon Boulevard Suite 101San Diego, CA 92115
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

$31.00 - $35.94

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.