Case Manager

Virtual Staffing Careers; Bogotá ciudad; Remote; COP 9,999,999,999; Full time

Benefits offered by this job

Paid time off

Sick leaves

Birthday bonus

Referral bonus

Annual performance bonus

Retirement plan

Job summary

Virtual Staffing Careers is seeking a Legal Case Manager to coordinate cases, manage files, and handle client intake for a U.S.-based team. The role requires English fluency (C1+), Spanish bilingual ability, and prior U.S.

law firm experience, with MS Office proficiency and sharp organizational skills. You will manage attorney calendars, schedule hearings, and support in Popular legal software platforms like Clio and MyCase.

Qualifications

• Mandatory: Experience working in a U.S. law firm or U.S.-based legal company.
• Excellent English communication skills, both written and verbal (C1 level or higher).
• Bilingual fluency in Spanish and English is essential.
• At least a year of experience in management, coordination, or similar roles in a US Law Firm.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Experience with databases and familiarity with management tools.
• Detail-oriented, flexible, and ready to tackle any challenge.
• A reliable laptop or desktop (8GB RAM, Core i5 or higher) and a stable internet connection (minimum 10 Mbps).
• Availability to work US business hours.

Responsibilities

• Case Coordination and File Management: maintain and organize physical and digital case files.
• Track deadlines and ensure timely submissions.
• Manage client documentation and correspondence.
• Client Communication and Intake: conduct client intake and gather preliminary information.
• Schedule appointments and follow-ups.
• Respond to emails and phone calls on behalf of the legal team.
• Ensure consistent client updates and communication.
• Calendar and Task Management: coordinate attorney calendars and deadlines.
• Schedule hearings, depositions, and meetings.
• Send reminders and track task completion.
• Manage to-do lists and case-specific tasks.
• Support in Legal Software Platforms: trained in Clio, MyCase, Filevine, PracticePanther, and more.
• Seamless integration with your current workflow.
• Efficient handling of case data and client records.

Skills

English proficiency (C1+)

Spanish proficiency

US law firm experience

MS Office proficiency

Attention to detail

Excellent communication

Calendar & task management

Tools

Clio

MyCase

Filevine

PracticePanther

Job description

Passionate about making a difference in the legal field? Join us as a Legal Case Manager!

Strong English communication skills and prior U.S. law firm or U.S.-based legal experience are required.

What You'll Be Doing:

Case Coordination and File Management

• Maintain and organize physical and digital case files
• Track deadlines and ensure timely submissions
• Manage client documentation and correspondence

Client Communication and Intake

• Conduct client intake and gather preliminary information
• Schedule appointments and follow-ups
• Respond to emails and phone calls on behalf of the legal team
• Ensure consistent client updates and communication

Calendar and Task Management

• Coordinate attorney calendars and deadlines
• Schedule hearings, depositions, and meetings
• Send reminders and track task completion
• Manage to-do lists and case-specific tasks

Support in Legal Software Platforms

• Trained in Clio, MyCase, Filevine, PracticePanther, and more
• Seamless integration with your current workflow
• Efficient handling of case data and client records

What We're Looking For:

• Mandatory: Experience working in a U.S. law firm or U.S.-based legal company.
• Excellent English communication skills,both written and verbal(C1 level or higher)
• Bilingual fluency in Spanish and English is essential.
• A Bachelor's degree is a plus but not required.
• At least a year of experience in management, coordination, or similar roles in a US Law Firm.
• Fluent communication skills in both Spanish and English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational skills with the ability to manage multiple tasks at once.
• Experience with databases and familiarity with management tools..
• Detail-oriented, flexible, and ready to tackle any challenge.
• A reliable laptop or desktop (8GB RAM, Core i5 or higher) and a stable internet connection (minimum 10 Mbps).
• Availability to work US business hours.

System and Work Setup Requirements:

• A stable and high-speed internet connection preferably 50 MBPS or higher with backup in cases of power interruption or service provider issues.
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution.
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work.

Why You'll Love Working with Us:

• Earn a salary rate of USD $5 - $12 per hour (based on experience and skills) for a full-time commitment of 40 hours per week.
• Work from Home, no commute!
• Paid time off and sick leaves
• Birthday bonus
• Referral bonus
• Annual performance bonus
• Retirement Plan and more!