Business Analyst Senior

Giga IT; Colombia; Remote; COP 90,000,000 - 120,000,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Professional development

Notebook

Collaboration with global teams

Job summary

GIGA IT is seeking a Senior Business Analyst to join our event technology and production team. You will drive discovery, elicit requirements, and translate business needs into actionable user stories for software delivery, with close collaboration across UX/UI, engineering, QA and architecture.

You’ll lead workshops, analyze complex workflows and define acceptance criteria, ensuring traceability from business needs to delivered capabilities.

Qualifications

• 7+ years as a Business Analyst in software or digital transformation settings.
• 4–5 years translating business needs into requirements for development teams.
• Experience leading discovery sessions and requirements workshops with varied stakeholders.
• Proven ability to work in Agile/Scrum environments with cross-functional teams.

Responsibilities

• Lead discovery workshops with business users and Product Owners.
• Analyze current processes, pain points, and system dependencies.
• Translate needs into user stories and acceptance criteria.
• Maintain a development-ready backlog with the Product Owner.
• Support backlog prioritization and clarify business value and outcomes.
• Collaborate with UX/UI, engineering, QA, and architecture throughout delivery.
• Analyze integrations with CRM, ERP, and other systems.
• Participate in backlog refinement, sprint planning, and reviews.

Skills

Requirements elicitation

Agile/Scrum

Stakeholder management

User stories

Education

Bachelor's degree in a relevant field

Tools

CRM & ERP knowledge

Job description

Summary

We are looking for a new GIGAnte to join our team as an Business Analyst Senior. The client is an event technology and production company with a presence in the United States, Mexico, and the Dominican Republic. The company combines audiovisual technology, creative services, and digital solutions to support in-person, hybrid, and virtual events. Its teams work with meeting planners, producers, technical directors, hotels, and venues, providing support from initial planning and design through event execution..

What You’ll Do

• Lead discovery and requirements workshops with business users, SMEs and Product Owners.
• Analyze current business processes, workflows, pain points, manual activities and system dependencies.
• Translate business needs into user stories, functional requirements and testable acceptance criteria.
• Build, refine and maintain a development-ready backlog together with the Product Owner.
• Support backlog prioritization by clarifying business value, dependencies and expected outcomes.
• Collaborate closely with UX/UI, engineering, QA and architecture throughout the delivery lifecycle.
• Analyze requirements involving integrations with CRM, ERP and other internal or third-party systems.
• Participate actively in backlog refinement, sprint planning, reviews and other Scrum ceremonies.
• Support acceptance activities and ensure delivered functionality aligns with agreed business requirements.
• Maintain traceability between business needs, requirements and delivered capabilities.

We'll Expect You To Have

• 7+ years of professional experience as a Business Analyst, preferably within software development, enterprise applications or digital transformation environments.
• At least 4–5 years working directly with software delivery teams and translating business needs into requirements for development.
• Strong hands-on experience with requirements elicitation, process analysis, user stories and acceptance criteria.
• Demonstrated experience leading discovery sessions and requirements workshops with business and technical stakeholders.
• Solid experience working in Agile/Scrum environments, collaborating with Product Owners, UX/UI Designers, Developers and QA.
• Experience analyzing complex business workflows and integrations between enterprise systems.
• Experience with platform modernization, legacy systems or business-critical applications is highly desirable.
• Strong analytical, facilitation and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Fluent English, written and spoken, ideally B2+/C1 level.
• Availability to collaborate during U.S. business hours

What we offer

• An exciting growth journey and a never-ending ambition to develop as a company
• A friendly, supportive and humble working culture where the team always comes first
• Opportunities for professional development and personal growth
• Passionate, high-performing and genuine colleagues
• We care about the important things: results and well-being
• Referral Programm- Refer a colleague program: Enjoy an amazing reward if you recommend a friend or colleague to GIGA IT and they get hired
• 15 business days PTO and flexibility programm
• Remote work - You can work from anywhere!
• Notebook
• Work hours: Monday to Friday, from 8 a.m. to 5 p.m.
• To be agreed

About GIGA IT

We believe that our differential value lies in our human capital, building a long-lasting relationship beyond mere deliverables.

You will be part of a Latin American company with expert teams that can enrich your knowledge. Thanks to our flexible way of working, we leverage the talent of our collaborators located in different regions of the world.

Our core values are:

• Trustworthy: We build trusted and rightful relations towards our external and internal clients
• Adaptable: We are flexible to adapt ourselves to complex environments.
• Passionate: We love what we do.
• Committed: We commit to act with accountability and efficiency at every step of the way.