Bilingual Legal Intake Specialist — Remote

Bush and Bush Law Group; Colombia; Remote; COP 17,538,000 - 26,308,000; Full time

Benefits offered by this job

Remote Work

Career Growth

Positive Culture

Job summary

Bush & Bush Law Group is seeking a bilingual Legal Intake Specialist (English/Spanish) to be the first point of contact for potential clients. You will gather information, explain processes, and help determine if a case should be pursued, all while delivering compassionate service.

The role offers remote work options, with a base pay and commissions. Typical schedule supports weekday hours, with occasional weekend shifts as needed.

Qualifications

• Proficiency in English and Spanish is required.
• Strong communication and customer-service focus.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Handle inbound calls from potential clients involved in auto accidents.
• Gather essential information to evaluate cases and determine representation needs.
• Explain legal processes and services to clients; document relevant details for attorneys.

Skills

Bilingual English/Spanish

Excellent communication

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Case management software

Job description

Bush & Bush Law Group is seeking a bilingual Legal Intake Specialist (English/Spanish) to be the first point of contact for potential clients. You will gather information, explain processes, and help determine if a case should be pursued, all while delivering compassionate service.

The role offers remote work options, with a base pay and commissions. Typical schedule supports weekday hours, with occasional weekend shifts as needed.