Bilingual Learning Delivery Specialist

jj; Bogotá ciudad; On-site; COP 40,000,000 - 60,000,000; Full time

Job summary

Johnson & Johnson in Bogotá seeks an Analyst, Learning Delivery to manage end-to-end learning programs across operations and production. You will handle program setup, scheduling, enrollment, participant support, learning system updates, and both virtual and onsite production activities from planning through completion.

You will coordinate with facilitators, vendors, internal teams, and stakeholders, resolve routine delivery issues, and escalate risks as needed.

Qualifications

• Experience in learning or program delivery.
• Proficiency with learning management and virtual delivery systems.
• Basic reporting, data cleaning and trend analysis.
• Operational compliance and handling confidential information.
• Onsite event logistics and participant experience practices.
• Excellent coordination, communication, and cross-functional collaboration.
• Advanced English is required.

Responsibilities

• Support end-to-end execution of programs across operations and production by managing schedules, enrollment, communications, surveys, rosters and system updates.
• Coordinate virtual and onsite sessions, including venue setup, technology, materials, catering, access and local support; work with facilitators, vendors and program teams.
• Support personalized learning and closed enrollments by managing intake, coach coordination, attendance, and post-program follow-up.
• Monitor enrollment, respond to participant needs, track attendance and completion, and coordinate rescheduling across systems and partners.
• Resolve routine issues, escalate exceptions to Seniors, and use feedback to improve quality and efficiency.

Skills

Communication

Critical Thinking

Detail-Oriented

Problem Solving

Time Management

Education

Bachelor’s degree

Job description

Johnson & Johnson in Bogotá seeks an Analyst, Learning Delivery to manage end-to-end learning programs across operations and production. You will handle program setup, scheduling, enrollment, participant support, learning system updates, and both virtual and onsite production activities from planning through completion.

You will coordinate with facilitators, vendors, internal teams, and stakeholders, resolve routine delivery issues, and escalate risks as needed.