BI Analyst — Data Insights & Dashboards (Remote)

Mosaec; Colombia; A distancia; COP 60.000.000 - 120.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Generous time off

Parental and wellness leave

Descripción de la vacante

Twilio seeks a Business Intelligence Analyst to deliver actionable insights for strategic operations. You will apply quantitative analysis, work with data systems, and lead analytics initiatives within the Customer Intelligence team.

The role interacts with diverse stakeholders and informs product, compliance, and delivery strategies. Responsibilities include building dashboards, standardizing metrics, and partnering with program managers to inject data into decision making.

Formación

• 3–5 years of professional experience performing quantitative analysis and building dashboards.
• Excellent verbal and written communication skills.
• Proficient level experience writing and performing data deep dives in SQL and SQL-like languages.
• Minimum 2 years Tableau experience developing and managing dashboards.
• Demonstrated ability to build reports and dashboards for analytics projects.

Responsabilidades

• Inject data into decision making and planning to increase confidence in strategic business outcomes by defining OKRs and building insight-generating reports.
• Use SQL and data visualization tools to communicate product insights to stakeholders at all levels; standardize metrics and dashboards.
• Source and leverage data for time-critical and strategic decisions.
• Partner with leaders to roll out dashboards and enable adoption of metrics.
• Monitor and analyze product value and performance in collaboration with product leadership.
• Collaborate with data producers and consumers to ensure data quality for reporting post-launch.
• Act as a trusted advisor to stakeholders.

Conocimientos

Quantitative analysis

Dashboards & reports

Stakeholder communication

SQL proficiency

Data visualization

Herramientas

Tableau

Confluence

Acryl

Descripción del empleo

Twilio seeks a Business Intelligence Analyst to deliver actionable insights for strategic operations. You will apply quantitative analysis, work with data systems, and lead analytics initiatives within the Customer Intelligence team.

The role interacts with diverse stakeholders and informs product, compliance, and delivery strategies. Responsibilities include building dashboards, standardizing metrics, and partnering with program managers to inject data into decision making.