Associate Tech Solutions Consultant

ACI Worldwide; Bogotá; On-site; COP 129,471,000 - 213,627,000; Full time

Job summary

ACI Worldwide in Bogotá is seeking a Delivery/Consulting professional to ensure first-class service for customers by identifying solutions and defining delivery plans aligned with contractual agreements. You will analyze client needs, propose IT solutions using ACI methodologies, and support successful product adoption while collaborating with delivery teams and regional sales.

Fluency in English at B2+ is required.

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent experience.
• 2+ years of experience in technology, consulting, or related roles.
• English level: at least B2.

Responsibilities

• Analyze client’s business needs and recommend IT solutions using ACI methodologies.
• Collaborate with project delivery team to resolve product issues and provide status updates.
• Support regional or account business development and sales efforts.
• Assist customers with implementation to ensure product adoption.
• Adhere to corporate policies including Code of Business Conduct and Ethics.
• Perform other duties as assigned.
• Learn to identify information needed to clarify risks.

Skills

Business analysis

Communication

Client needs assessment

Education

Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience

Job description

ACI Worldwide in Bogotá is seeking a Delivery/Consulting professional to ensure first-class service for customers by identifying solutions and defining delivery plans aligned with contractual agreements. You will analyze client needs, propose IT solutions using ACI methodologies, and support successful product adoption while collaborating with delivery teams and regional sales.

Fluency in English at B2+ is required.