Associate, Client Onboarding

HarbourVest Partners; Bogotá; Híbrido; COP 120.000.000 - 210.000.000; Jornada completa

Descripción de la vacante

HarbourVest Partners seeks a Client Onboarding Associate to coordinate fund closings across multiple teams, delivering a smooth client experience. You will work with investor relations, legal, tax, accounting, and marketing to align activities and timelines.

The role requires strong communication, project management, and a client-service focus, with 5+ years in financial services, preferably private equity. A hybrid work model is offered with travel as needed.

Formación

• 5+ years in financial services, preferably private equity (associate level).
• Bachelor’s degree or equivalent experience required.
• Strong communication, prioritization, and client service orientation.

Responsabilidades

• Direct and coordinate client closings into HarbourVest fund strategies with internal teams.
• Collaborate with onboarding teammates to meet timelines and manage priorities.
• Build relationships with internal and external partners and monitor risk.
• Manage third-party engagement related to closing and onboarding.
• Identify standard processes and drive efficiencies across clients.

Conocimientos

Prioritization & decision making

Written & verbal communication

Work ethic & excellence

Client service orientation

Analytical & problem solving

Cross-functional collaboration

Microsoft Office

Salesforce

Private markets knowledge

Educación

Bachelors (BS/BA) or equivalent experience

Herramientas

Microsoft Office

Salesforce

Descripción del empleo

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

HarbourVest is seeking a Client Onboarding Associate to assist with the fund closing processes by coordinating individual efforts across the firm. This person will work with many cross functional teams such as investor relations, investment staff, legal, compliance, tax, treasury, accounting, custom solutions, and marketing to bring all parties together to build an optimal and efficient process and overall client experience.

The ideal candidate is someone who has:

• Proven track record to prioritize multiple and often challenging priorities, stride to decisions, and deliver results consistently

• Excellent communication skills, both written and verbal

• Strong work ethic; genuine passion for excellence and constant improvement

• Excellent client service orientation

• Strong problem-solving and analytical skills

• Ability to work across multiple teams and different levels of seniority and willingness to work independently as well as part of a team

• Experience with the full Microsoft suite, and proficiency with Salesforce is a plus

• Private market knowledge (highly preferred)

What you will do:

• Direct and coordinate the activities associated with closing clients into HarbourVest's various commingled fund strategies, working closely with investments, sales, marketing, compliance, legal / regulatory, tax, accounting, and custom solutions

• Work closely with the Client Onboarding team members to complete the processes according to planned timelines and manage priorities across different stakeholders

• Develop working relationships with internal and external partners to keep informed about all upcoming activity by clarifying current statuses, expectations, monitoring risks, and ensuring engagement as schedules change

• Manage third party engagement in relation to the closing and onboarding processes

• Collaborate with the closing team to identify standard processes, drive for increased efficiencies and ensure consistency in procedures, and exception handling across clients

• And other responsibilities as required

Education Preferred

• Bachelor of Arts or Science (BS/BA) or equivalent experience

Experience

• 5+ years' experience in financial services preferably in private equity (Associate level)

#LI-Hybrid