Associate AFR

DHL Global Forwarding; Bogotá; Presencial; COP 24.000.000 - 42.000.000; Jornada completa

Descripción de la vacante

DHL Global Forwarding in Bogotá seeks an Associate (AFR) to support logistics operations, manage end-to-end purchase orders, and handle claims and pre-alert processes. The role involves proactive monitoring, information analysis for late shipments, and maintaining reports for the account.

Candidates should be pursuing or have a degree in Industrial Engineering, Business Administration, or International Business, with strong English and Spanish communication skills and solid MS Excel abilities.

Formación

• Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
• Excellent verbal and written communication skills & business skills in English and Spanish.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy

Responsabilidades

• Proactive Monitoring for different lanes negotiated with the final customer.
• Analysis of pending information and late shipments with their respective action plan.
• Backup of all reports performed for the account.
• Registering costs in CW
• Support and knowledge in the logistics operations through proactive management and monitoring.

Conocimientos

Communication skills

English & Spanish

MS Excel

MS Office

Customer service

Teamwork

Autonomy

Educación

Industrial Engineering

Business Administration

International Business

Similar occupations

Descripción del empleo

Title

Associate (AFR)

Location

GSC BOG

Supporting the logistics operations, end to end PO management, claims management, pre-alert management, virtual invoicing processes, carrier management, reporting and proactive monitoring

Key Responsibilities

• Proactive Monitoring for different lanes negotiated with the final customer.
• Analysis of pending information and late shipments with their respective action plan.
• Backup of all reports performed for the account.
• Registering costs in CW
• Support and knowledge in the logistics operations through proactive management and monitoring.

Skills / Requirements

• Professionals/students in Industrial Engineering, Business Administration, International Business or similar occupations.
• Excellent verbal and written communication skills & business skills in English and Spanish.
• Good level of MS Excel and other MS Office tools.
• Customer service and communication skills.
• Teamwork and autonomy