Associate Account Manager- University Partnerships Team (LATAM Remote)

The Intern Group; Medellín; Híbrido; COP 81.396.000 - 146.513.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary (location-based)

Company Bonus Scheme

Global PTO policy

Recognition Program

Mentorship Program & L&D reimbursement

Career Advancement Training

Global networking opportunities

Descripción de la vacante

The Intern Group is seeking an Associate Account Manager to join the University Partnerships team in a remote LATAM-friendly role, ideally Medellín, Colombia. You will manage university partner relationships, drive recruitment and growth, and coordinate program delivery across global teams while maintaining CRM data integrity and meeting enrollment targets.

You will build and maintain strong relationships with university partners across APAC focus, communicate opportunities, prepare materials,

Formación

• Bachelor's degree or equivalent experience.
• 3+ years in account management, customer success, sales, partnerships, or related field.
• Fluent or near-fluent written and spoken business English.
• Understanding of higher education landscape in APAC/Oceania is a plus.

Responsabilidades

• Manage relationships with university partners and maintain strong, positive connections.
• Drive partner recruitment and enrollment campaigns, including events and campaigns.
• Coordinate partner meetings, site visits, presentations, and demos.
• Maintain accurate CRM data and regular partner communication.
• Collaborate with global teams to ensure a seamless partner and student experience.

Conocimientos

Partnership management

Account management

Client communication

English proficiency

Organizational skills

Educación

Bachelor's degree or equivalent experience

Herramientas

CRM systems

Spreadsheets

Descripción del empleo

At The Intern Group, we believe in the power of potential. Our purpose is to inspire and encourage individuals to believe in and challenge themselves, discover their passions, and realize their true potential. Our vision is bold: a world where all 8 billion people can achieve their dreams. We are on a mission to make this vision a reality, aiming to welcome over 10,000 participants to our programs annually by 2030.

We aim to cultivate a future where international internships are a key component of academic journeys, with many participants supported by our scholarship program. This future will empower a new generation-skillful globally-minded and ready to lead with understanding and cooperation.

Guided by our core values-people focus, teamwork, continuous learning, and global leadership-The Intern Group has grown from a serendipitous meeting of our Co-Founders in a London pub to becoming the leading provider of international internships, receiving 40,000 applications annually. Join us in shaping the next generation of global leaders.

Does this sound like a place where you can grow? Want to be a part of our journey? Come join our team as:

Associate Account Manager- University Partnerships Team

Remote from: LATAM, ideally Medellin,Colombia

The impact you will make:

Join us in our purpose to inspire the leaders of tomorrow!

Manage Partner Relationships

• Build and maintain strong, positive relationships with a portfolio of university partners, with a particular focus on the APAC region.
• Maintain regular and proactive communication with partners throughout the year, not only when there is an immediate opportunity or project.
• Respond promptly to partner questions and requests and ensure appropriate follow-up.
• Understand partner needs and identify relevant opportunities to support their students and strengthen the relationship.
• Keep partners informed about relevant TIG programs, deadlines, events, and opportunities.

Drive Recruitment & Growth

• Support university partners in driving student interest and enrollment in TIG programs.
• Execute agreed partner recruitment and engagement plans, including email campaigns, presentations, information sessions, and events.
• Follow up consistently on leads, opportunities, and agreed next steps.
• Help move opportunities from initial conversation through to execution, keeping momentum and accountability throughout the process.
• Support the UPT team in achieving enrollment and partnership growth targets.

Support with Execution & Administration

• Maintain accurate and up-to-date university and partner information in our CRM.
• Complete regular partner outreach and account management activities according to team processes and schedules.
• Coordinate university site visits, demos, presentations, events, and conference preparation.
• Prepare materials, presentations, and follow-up communications for partner meetings and events.
• Track actions, deadlines, and follow-ups to ensure commitments are completed on time.
• Support data integrity, reporting, and other administrative processes across the UPT team.

Collaborate with our Global Team & Drive Continuous Improvement

• Work collaboratively with colleagues across UPT, Admissions, Marketing, Operations, and other teams to ensure a seamless partner and student experience.
• Follow established UPT processes and contribute ideas for improving them where appropriate.
• Take ownership of assigned tasks and responsibilities, communicating proactively when support or clarification is needed.
• Balance independent work with regular alignment and collaboration with the wider team.

We’re excited about you working here because you have/are:

• Bachelor’s degree or equivalent experience.
• 3+ years of experience in account management, customer success, sales, partnerships, higher education, or a related field.
• Understanding of the higher education landscape in the APAC/Oceania region and its cultural nuances is a plus.
• Fluent or near-fluent written and spoken business English.
• Highly organized and detail-oriented, with strong follow-through.
• Comfortable managing multiple accounts, tasks, deadlines, and recurring responsibilities simultaneously.
• Enjoys structured, process-driven work and consistently completes the details behind successful partnerships.
• Strong written, verbal, and presentation skills.
• Strong interpersonal skills and emotional intelligence, with the ability to build trust with different stakeholders.
• Action-oriented and pragmatic, with a bias toward execution and completing tasks rather than over-analyzing or over-complicating them.
• Proactive and able to work independently in a remote environment, while knowing when to ask questions or seek alignment.
• Comfortable working with CRM systems, spreadsheets, and other digital tools.
• Ability to prioritize effectively and stay focused on agreed objectives, avoiding unnecessary distractions or scope creep.
• Curious and willing to learn, while also comfortable working within established processes and priorities.

Logistical Requirements:

• Home office space, as we are a remote-first company
• A personal computer to work from

You’ll love working at TIG because:

At The Intern Group, we are passionate about people, their growth, and making an impact. You’ll thrive in a dynamic and supportive environment that values people focus, teamwork, continuous learning, and global leadership. We embrace diversity and work together to empower individuals from all corners of the world. By joining TIG, you’ll make a direct impact on people's professional and personal journeys, contributing to a mission-driven organization focused on helping individuals achieve their dreams. You’ll also grow professionally with opportunities for career advancement, global networking, and enriching experiences that will expand your perspectives.

Benefits & Perks:

• Competitive salary, based on employee location
• Eligibility to participate in our Company Bonus Scheme
• Generous global PTO policy
• Reward and Recognition Program
• Continuous learning opportunities, such as our Mentorship Program and L&D Reimbursement Program
• Access to the Career Advancement Training course and the Keynote Speaker Series
• The incredible opportunity to meet new people and network globally across a wide range of industries.

Sound like a good fit?

The Intern Group is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. We know that statistically women and people of color are less likely to apply to a position where they do not meet 100% of the qualifications. We encourage you to apply even if this is the case for you.

Are you curious about our history?

Listen to our co-founders, Johanna Molina, David Lloyd, and Lee Carlin, as they share insights into our journey and aspirations.