Asesor de Servicio al Cliente – Comercio Internacional

Romeu; Bogotá; On-site; COP 24,000,000 - 42,000,000; Full time

Benefits offered by this job

Positive Work Environment

Professional Development

Work-Life Balance

Competitive salaries

Health insurance promotions

Wellness programs

Culture of Innovation

Diversity and Inclusion

Corporate Social Responsibility

Job summary

ROMEU is seeking a Customer Service professional in Bogotá to support import operations in the Health Care sector. The role requires handling customs processes, documentation, and coordination with regulatory bodies to ensure compliant shipments.

We value analytical thinkers with attention to detail and strong teamwork. The candidate will contribute to a dynamic, health-focused logistics environment and will engage with cross-functional teams to optimize processes and customer satisfaction.

Qualifications

• Minimum of 2 years in customs operations within Health Care.
• Knowledge of medicines regulatory requirements and medical devices.
• Experience handling import processes and customs documentation.
• Familiarity with health regulatory records and sanitary registrations.
• Analytical skills, attention to detail, and teamwork.

Responsibilities

• Handle customs documentation and coordinate with regulatory entities.
• Support import operations in Health Care sector.
• Maintain compliance with applicable health regulations.
• Collaborate with internal teams to ensure smooth shipments.

Skills

Customer service

Attention to detail

Teamwork

Education

Professional background in Foreign Trade / International Business / Administration

Tools

Customs management systems

Foreign trade tools

Job description

ROMEU is seeking a Customer Service professional in Bogotá to support import operations in the Health Care sector. The role requires handling customs processes, documentation, and coordination with regulatory bodies to ensure compliant shipments.

We value analytical thinkers with attention to detail and strong teamwork. The candidate will contribute to a dynamic, health-focused logistics environment and will engage with cross-functional teams to optimize processes and customer satisfaction.