Account Representative (Property & Casualty)

Arthur J. Gallagher & Co. (AJG); Medellín; On-site; COP 40,000,000 - 70,000,000; Full time

Job summary

Arthur J. Gallagher & Co. (AJG) in Medellín seeks an Account Executive (Property & Casualty) to deliver exceptional service, foster client relationships, and drive operational excellence in a global insurance and risk management leader.

You will own end-to-end P&C lifecycle services for onshore clients, support policy renewals with sales agents and service managers, and mentor a team of Client Service Managers while maintaining accurate policy information across Gallagher’s systems.

Qualifications

• 1+ years of experience in the insurance industry, ideally in Property & Casualty.
• Solid understanding of the Property & Casualty space, with at least 3 years of experience.
• Strong communication skills to interact with clients and colleagues.
• Proven ability to build trust and collaborate across teams.
• Proactive problem-solving with ownership and precision.
• Analytical mindset to assess situations and make informed decisions.

Responsibilities

• Be the Go-To Expert: serve as the primary contact for our onshore team, providing end-to-end support for Property & Casualty lifecycle services.
• Drive Renewals with Precision: collaborate with sales agents and service managers to ensure seamless policy renewals from preparation to execution.
• Lead and Inspire: guide and mentor a team of Client Service Managers, fostering growth and excellence.
• Enhance Operational Efficiency: identify opportunities to streamline processes and optimize workflows for better outcomes.
• Deliver Exceptional Service: build strong relationships with clients and internal teams to ensure a positive customer experience.
• Ensure Accuracy: maintain up-to-date policy information and documentation in Gallagher’s systems.

Skills

Insurance knowledge

Client service

Communication

Relationship-building

Problem-solving

Analytical thinking

Adaptability

Job description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Are you ready to make a meaningful impact in the world of insurance? As anAccount Executive (Property & Casualty)at Gallagher, you’ll play a vital role in delivering exceptional service, fostering client relationships, and driving operational excellence. This is your chance to join a global leader in insurance and risk management, where your contributions will help protect businesses and empower people to thrive.

How you’ll make an impact

• Be the Go-To Expert: Serve as the primary contact for our onshore team, providing end-to-end support for Property & Casualty (P&C) lifecycle services.
• Drive Renewals with Precision: Collaborate with sales agents and service managers to ensure seamless policy renewals, from preparation to execution.
• Lead and Inspire: Guide and mentor a team of Client Service Managers, fostering growth and excellence.
• Enhance Operational Efficiency: Identify opportunities to streamline processes and optimize workflows for better outcomes.
• Deliver Exceptional Service: Build strong relationships with clients and internal teams to ensure a positive customer experience.
• Ensure Accuracy: Maintain up-to-date policy information and documentation in Gallagher’s systems.
• Resolve with Confidence: Handle queries and unique service requests with a proactive, solution-oriented approach.

About you

We’re looking for someone who thrives in a collaborative, fast-paced environment and is passionate about delivering outstanding service. You’ll bring:

• 1+ years of experience in the insurance industry, ideally in Property & Casualty.
• Insurance Knowledge: You have a solid understanding of the Property & Casualty space, with at least 3 years of experience.
• Strong Communication Skills: You can clearly and confidently interact with clients and colleagues.
• Relationship-Building Expertise: You excel at fostering trust and collaboration across teams.
• Proactive Problem-Solving: You take initiative and ownership to ensure tasks are completed with precision.
• Analytical Thinking: You’re skilled at assessing situations and making informed decisions.
• Adaptability: You’re comfortable working in a dynamic environment.