Waiter/ Waitress

NAVEGACRUCEROSJOBS; Concepcion; Presencial; CLP 4.464.000 - 6.249.600; Jornada completa

Descripción de la vacante

NAVEGACRUCEROSJOBS is seeking an Assistant Waiter who will assist a waiter with service for food and beverage in assigned stations, rotating between Buffet and Room Service.

You will ensure guests receive courteous, prompt, and efficient service while supporting the team to exceed guest expectations and sustain high standards of service.

Formación

• Experience in food and beverage service preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced restaurant environment.

Responsabilidades

• Assist waiter with service for food and beverage.
• Rotate through Buffet and Room Service as assigned.
• Help achieve guest satisfaction targets and food/beverage revenues.
• Follow safety and environmental policies.

Conocimientos

Customer service

Upselling

Teamwork

Descripción del empleo

POSITION SUMMARY

The position will report directly to the Assistant Restaurant Manager. The Assistant Waiter assists a waiter with the service for food and beverage of an assigned station/team in the restaurants. This position will rotate throughout the Buffet and Room Service as assigned by management. The Assistant Waiter will also ensure that guests are consistently provided with courteous, prompt and efficient service according to company standards.

In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed.

ESSENTIAL FUNCTIONS

Overall

• Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.