Customer Service Representative – Travel Industry (Flexible Schedule)

Hjbtravels; Punta Arenas; Hybrid; CLP 27,505,000 - 31,434,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Advancement opportunities

Team-oriented environment

Job summary

Hjbtravels is seeking a dependable Customer Service Representative to support clients in the travel industry with a flexible schedule. You will handle inquiries, assist with reservations, and ensure a smooth experience for every client.

Excellent verbal and written communication are essential, along with the ability to work independently. Training and ongoing support are provided, with opportunities for advancement in a team-oriented environment.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Communication skills

Customer service experience

Time management

Basic computer skills

Attention to detail

Interest in travel industry

Job description

Customer Service Representative – Travel Industry (Flexible Schedule)

Job Openings Customer Service Representative – Travel Industry (Flexible Schedule)

About the job Customer Service Representative – Travel Industry (Flexible Schedule)

Job Description:

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities:

Handle customer inquiries via phone andemail

Assist clients with travel questions, reservations, and general support

• Provide accurate information regarding destinations, policies, and procedures

Maintain professional and courteous communication at all times

Follow established company processes and service standards

Document customer interactions as needed

Qualifications:

Strong verbal and written communication skills

Customer service experience preferred, but not required

Ability to work independently and manage time effectively

Basic computer skills and comfort using online systems

Attention to detail and a customer-first mindset

Interest in the travel industry is a plus

What We Offer:

Flexible scheduling options (part-time or full-time)

Training and ongoing support

Opportunities for advancement within the travel industry

Supportive and team-oriented work environment