Technical Support Engineer – Upgrade Kit Design

Vertiv; Chile; Presencial; CLP 18.000.000 - 30.000.000; Jornada completa

Descripción de la vacante

Vertiv in Chile seeks a Mechanical Engineer to design service upgrade kits and create related BOMs and technical drawings. You will collaborate with Production and Field teams to prototype upgrades and guide engineering changes through PD Cloud.

The role requires a BSME or related degree, experience with CAD tools (Solid Edge) and PLM systems, and strong documentation and communication skills. On-site position with vendor coordination and some travel.

Formación

• Bachelor of Science degree in Mechanical Engineering (BSME) or related field.
• Associates in Mechanical Engineering Technology with 4 years’ experience considered.
• Must have good planning, organizing, documentation, and communication skills.
• Must be team oriented.
• Skill in personal computer use and various applications programs, i.e., spreadsheets, CAD, Microsoft Office Suite, Solid Edge, communications, etc.
• Oracle PLM experience a plus.

Responsabilidades

• Support with the design of Service Upgrade kits and component substitutes.
• Create drawings for upgrade kits. Including installation and packaging instructions.
• Create bill of materials (BOM) required for new upgrade kits
• Create or revise product documentation in CAD, Solid Edge, Agile EC, and PLM systems.
• Work with Production and Field associates to build prototypes and provide direction when needed.
• Review and approve Engineering changes in PD Cloud.
• Perform Change Originator and Change Analyst for Engineering Change Notices.
• Provide training and escalated support to technical support team members during the release of upgrade kits
• Support New Product Development for service readiness and participate in projects as necessary
• Daily interaction with Technical and Field Support teams and external partners.
• Interaction with outside vendors and suppliers as needed to obtain quotes and other required information.

Conocimientos

Planning

Documentation

Communication

Teamwork

Educación

Bachelor's degree in Mechanical Engineering

Associate degree in Mechanical Engineering Technology

Herramientas

CAD

Solid Edge

Microsoft Office

Oracle PLM

Descripción del empleo

Vertiv in Chile seeks a Mechanical Engineer to design service upgrade kits and create related BOMs and technical drawings. You will collaborate with Production and Field teams to prototype upgrades and guide engineering changes through PD Cloud.

The role requires a BSME or related degree, experience with CAD tools (Solid Edge) and PLM systems, and strong documentation and communication skills. On-site position with vendor coordination and some travel.