Senior ML Engineering Lead: Production AI & Agentic Systems

SoftServe; Chile; Presencial; CLP 14.000.000 - 22.000.000; Jornada completa

Descripción de la vacante

SoftServe is seeking a senior ML engineering leader to set technical direction for production-grade AI systems, including LLMOps infrastructure, agentic pipelines, and multimodal solutions. You will drive scalability, observability, and best practices across cross-functional teams within the AI and Data Science Center of Excellence.

You will mentor ML Engineers, shape ML strategy for world-leading clients, and collaborate with data scientists and engineers to turn complex requirements into

Formación

• Strong Python proficiency and production ML experience.

Responsabilidades

• Define technical standards and architecture for end-to-end ML systems, ensuring scalability, reliability, and alignment with business objectives
• Oversee the design and delivery of production-ready LLMOps pipelines using MLflow, LangSmith, Langfuse, or Weights & Biases, establishing observability, reproducibility, and quality standards across teams
• Lead collaboration with Data Scientists, Engineers, and clients, translating complex business requirements into robust ML solutions for NLP, RAG systems, and multimodal models
• Advance agentic AI capabilities by architecting and overseeing multi-agent systems using LangGraph or CrewAI, driving autonomy and real-world problem-solving at production scale
• Establish and continuously improve ML engineering processes, from CI/CD/CT pipeline governance and cloud infrastructure on AWS, Azure, or GCP to monitoring and security best practices
• Mentor and guide ML Engineers, embedding engineering excellence, MLOps best practices, and a culture of continuous learning across the team
• Contribute to technical strategy and thought leadership, supporting client engagements and innovation initiatives within the CoE

Conocimientos

Python proficiency

LLMOps

LangSmith

Langfuse

Weights & Biases

Cloud platforms

CI/CD

Multi-agent systems

Educación

Master's degree in Computer Science or related field

Herramientas

MLflow

LangGraph

CrewAI

Descripción del empleo

SoftServe is seeking a senior ML engineering leader to set technical direction for production-grade AI systems, including LLMOps infrastructure, agentic pipelines, and multimodal solutions. You will drive scalability, observability, and best practices across cross-functional teams within the AI and Data Science Center of Excellence.

You will mentor ML Engineers, shape ML strategy for world-leading clients, and collaborate with data scientists and engineers to turn complex requirements into