Senior Manager Special Logistics- West

Metso; Santiago; Híbrido; CLP 60.000.000 - 120.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working possibilities

Global incentive program

Wellbeing programs

Descripción de la vacante

Metso is seeking a Senior Manager, Special Logistics to lead the West Special Logistics region (NCA & SAM) with hybrid work options in Concon-Chile, Mexico, and Brazil. The role focuses on regional operations, performance, and capability development within a global services supply chain.

You will drive continuous improvement, manage escalation of delivery challenges, and collaborate with Procurement, Delivery Management, Customer Service, and partners to enhance delivery reliability and customer

Formación

• Bachelor's or Master's degree in Supply Chain Management, Logistics, Business, or related field.
• Several years of leadership experience within logistics, supply chain, transportation, or delivery operations in an international environment.
• Proven ability to lead and develop high-performing teams across multiple locations and cultures.

Responsabilidades

• Lead, coach, and develop a regional team of Special Logistics professionals, fostering accountability and continuous improvement.
• Drive reliable and compliant execution of specialized logistics processes across suppliers, customers, and internal stakeholders.
• Serve as primary escalation point for critical delivery challenges, ensuring timely resolution and minimizing impact.
• Collaborate with stakeholders to identify opportunities, remove barriers, and improve logistics performance and customer experience.
• Analyze performance data and translate insights into improvement initiatives.
• Drive decision making and operational excellence through performance management and standardization.
• Lead transformation initiatives, adopting digital solutions and a culture of learning and innovation.
• Lead regional improvement initiatives to strengthen business performance and long-term capability.

Conocimientos

Leadership

Stakeholder management

Analytics & metrics

Change management

Educación

Bachelor's/Master's in SCM or related

Herramientas

SAP

Power BI

Descripción del empleo

Job posting end date: 10/13/2026

Introduction

We are looking for a Senior Manager, Special Logistics to join the Services Supply Chain organization and lead the West Special Logistics region (NCA & SAM). Special Logistics is divided into three regions: West, Central, and East.

In this role, you will lead regional operations, drive performance and capability development, and shape the future of Special Logistics through continuous improvement, change leadership, and stakeholder collaboration. You will play a key role in ensuring reliable customer deliveries, enabling business growth, and building a high-performing Special Logistics organization capable of adapting to evolving customer and business requirements.

You will report to Burcu Sahin, Director Special Logistics.

This role is based in Irapuato - Mexico, Sorocaba - Brazil or Concon-Chile with hybrid working options available.

Team you will belong to

You will lead a team of nine Special Logistics professionals focused on managing supplier-direct deliveries, customer-specific logistics requirements, and logistics execution processes that require a high degree of coordination, flexibility, and stakeholder engagement.

Our team plays a key role in ensuring reliable customer deliveries by enabling seamless collaboration across the supply chain, maintaining high standards of delivery execution, documentation quality, and process compliance, and supporting business growth through specialized logistics capabilities.

We collaborate closely with Procurement, Delivery Management, Customer Service, Trade Compliance, Logistics Service Providers, and external suppliers and partners. Our global team is based across multiple countries, and our ways of working emphasize accountability, customer focus, proactive collaboration, continuous improvement, and data-driven decision making.

What you’ll do

• Lead, coach, and develop a regional team of Special Logistics professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Drive reliable and compliant execution of specialized logistics processes that require close coordination across suppliers, customers, logistics partners, and internal stakeholders.
• Serve as the primary escalation point for critical delivery challenges, ensuring timely resolution and minimizing business and customer impact.
• Proactively collaborate with stakeholders across the organization to identify opportunities, remove barriers, and improve logistics performance and customer experience.
• Analyse operational performance, delivery trends, and key metrics to identify risks and opportunities, translating insights into actionable improvement initiatives.
• Drive fact-based decision making and operational excellence through performance management, standardization, and continuous improvement.
• Lead transformation and change management initiatives, driving adoption of new ways of working, digital solutions, and a culture of continuous learning and innovation.
• Lead and implement regional improvement and transformation initiatives that strengthen business performance, customer satisfaction, and long‑term organizational capability.

What you’ll bring

• Bachelor's or Master's degree in Supply Chain Management, Logistics, Business, or a related field.
• Several years of leadership experience within logistics, supply chain, transportation, or delivery operations in an international environment.
• Proven ability to lead and develop high-performing teams across multiple locations and cultures.
• Strong stakeholder management and influencing skills, with the ability to build effective collaboration across functions and organizational levels.
• Experience managing complex logistics operations, critical deliveries, and high‑impact operational escalations.
• Strong analytical and strategic thinking capabilities, with the ability to interpret performance data, identify opportunities, and drive business improvements.
• Demonstrated experience leading transformation, change management, and operational excellence initiatives, with the ability to influence mindsets, drive organizational adoption, and translate strategic objectives into sustainable business improvements.
• Nice to have: Experience with digitalization, analytics, automation, SAP, Power BI, or other supply chain technology solutions.

What's In It For You

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose‑led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to occupational healthcare, wellbeing programs, and supportive services.
• Rewards: Competitive compensation and a global incentive program tied to business and performance targets.
• Flexibility: Hybrid working possibilities to support balance and productivity.
• Growth: Learning opportunities, mentoring, internal mobility, and global collaboration.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

When joining Metso

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave starting at 15 days per calendar year
• Engagement surveys
• Global incentive program tied to business and performance targets

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end‑to‑end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com