Santiago-based Facilities & Guest Experience Lead

8170 Chile - Genesys Chile SpA; Santiago; Presencial; CLP 15.624.000 - 20.088.000; Jornada completa

Descripción de la vacante

Genesys Chile SpA is seeking a on-site Workplace & Facilities Coordinator in Santiago, Chile. You will own day-to-day workplace experiences, coordinate facilities services, hospitality, vendors, security, IT/AV support, and sustainability initiatives to keep the office running smoothly.

You will partner with Facilities, HR, Security, IT, and leadership to ensure a safe, organized, and welcoming environment for employees and visitors, while supporting regional operations across LATAM.

Formación

• 2+ years of experience in corporate facilities or related operations.
• Knowledge of vendor coordination, building services, hospitality, and maintenance processes.
• Familiarity with Chilean workplace health and safety requirements and EHS coordination.
• Experience supporting facilities projects with scheduling and budget tracking.
• Proficiency in Microsoft Office for trackers and reporting.

Responsabilidades

• Lead daily front desk and workplace operations to provide a welcoming experience.
• Coordinate building services, occupancy needs, reception, guest services and facilities requests.
• Manage outsourced and in-house facilities services and vendor activities.
• Provide hospitality support for events, catering, and room readiness.
• Oversee office inventory, supplies, pantry operations, and stock levels.
• Identify maintenance or operational needs and escalate appropriately.
• Coordinate sustainable workplace practices and data tracking.
• Maintain facilities records, service requests, and ticketing workflows.
• Support IT/AV teams on workplace technology and logistics.
• Support security and life-safety processes and escalate concerns.
• Plan small office moves and defined facilities projects with clear communication.
• Collaborate across LATAM and local leadership for operational continuity.

Conocimientos

Facilities operations

Vendor coordination

Hospitality

Microsoft Office

Educación

Bachelor's/technical degree in Business Administration or related field

Herramientas

Microsoft Office

Descripción del empleo

Genesys Chile SpA is seeking a on-site Workplace & Facilities Coordinator in Santiago, Chile. You will own day-to-day workplace experiences, coordinate facilities services, hospitality, vendors, security, IT/AV support, and sustainability initiatives to keep the office running smoothly.

You will partner with Facilities, HR, Security, IT, and leadership to ensure a safe, organized, and welcoming environment for employees and visitors, while supporting regional operations across LATAM.