Sales Representative

Life Academy; Santiago; On-site; CLP 40,936,000 - 64,327,000; Full time

Benefits offered by this job

Salary in USD

Monthly uncapped commissions

21 working days of annual paid leave

Udemy Business access

Job summary

Life Academy is seeking a proactive Student Success Manager to guide students through their trading journey, boost engagement, and support practical sessions across channels.

You will contact leads, demonstrate product knowledge, assist with account openings and deposits, and use CRM to track interactions while collaborating with Product and Marketing to improve conversions.

Qualifications

• 3+ years in Sales or Account Management.
• Experience in trading, forex, finance or crypto is required.
• Experience in LatAm markets and understanding regional student behavior.
• Comfortable with KPIs and performance targets.

Responsibilities

• Contact new leads and students across calls, messaging apps, email and other channels.
• Demonstrate deep knowledge of Life Academy products and partners.
• Guide users through account opening and deposits on trading platforms.
• Educate on real vs demo accounts to drive conversions.
• Build trust and motivate students to trade actively.
• Manage data in CRM accurately and keep it updated.
• Collaborate with Product, Marketing, and experts to improve conversions.
• Analyze user behavior to optimize sales strategies.
• Conduct webinars and promote additional products/features.
• Support sales and operational tasks within the team.

Skills

Sales/Account Mgmt

Trading/Finance knowledge

LatAm markets experience

KPIs & targets

Client engagement

Communication skills

Problem-solving

Attention to detail

English proficiency

Tools

CRM systems

WhatsApp Business

Google Sheets

Job description

We are looking for a proactive and results-driven Student Success Manager (SSM) to join our friendly team and ensure students get the most out of their practical journey. Your mission? Guide students through their first steps with financial markets on demo and real accounts, increase engagement, support them in their practical sessions and more.

If you’re passionate about financial markets and sales, and you love working with people while being driven by results, this is the perfect role for you!

About the Role

• Contact new leads and students via calls, messaging apps, email, and other channels
• Demonstrate strong knowledge of company and partner products/services
• Guide users through account opening and deposit processes on trading platforms
• Educate on benefits of real vs. demo accounts to drive conversions
• Build trust and motivate students to become active traders
• Follow communication standards and approved sales scripts
• Accurately manage and update data in the CRM system
• Track and respond to student interactions across multiple channels
• Collaborate with Product, Marketing, and experts to improve conversion rates
• Analyze user behavior and engagement to optimize sales strategies
• Provide feedback to enhance student experience and conversion funnel
• Conduct group webinars and promote additional products/features
• Support various sales and operational tasks within the team

Requirements

• 3+ years of experience in Sales, or Account Management.
• Experience in trading, forex, finance, or crypto is a must
• Experience working in LatAm markets and understanding of regional student/customer behavior
• Comfortable working with KPIs and performance-based targets
• Experience using CRM systems, WhatsApp Business and Google Sheets
• Sales-driven and goal-oriented, knowing how to engage students and convert them into active trading practice.
• Strong communication skills, ability to build trust and explain professional concepts clearly
• Proactive & problem-solving mindset, ability to identify student pain points and offer solutions
• Attention to detail, organization, planning and discipline
• English B1 and higher
  

Benefits

• Salary in USD
• Monthly uncapped commissions
• 21 working days of annual paid leave
• Real growth opportunities and professional development
• Unlimited access to Udemy Business

Who are we?

At Life Academy, we are passionate about helping people improve their lives through education. Our mission is to provide educational courses, hands‑on practice, and masterclasses on dynamic, impactful, and practical topics that help individuals achieve success.

We are guided by three core values: trust, quality, and fun. Our courses are built around effectiveness and real‑world application, enabling students to apply what they learn in their daily lives.

We make the learning process engaging and enjoyable, because we believe education doesn’t have to be boring.

Enjoy the experience of our courses!