Ejecutivo de Ventas y Experiencia al Huésped

Randstad Servicios Ltda; Valparaíso; Presencial; CLP 55.800.000 - 78.120.000; Jornada completa

Descripción de la vacante

Marriott International's Sheraton brand in Viña del Mar, Chile seeks a guest services associate to handle calls, reservations, and guest requests with courtesy and efficiency. You will use sales techniques to maximize revenue while maintaining guest loyalty and accuracy in recording all transactions.

You will assist management in training staff, follow company policies, and ensure professional appearance and confidentiality.

Formación

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Resolve guest calls, requests, or problems with courtesy and efficiency.
• Upsell to maximize revenue while maintaining guest loyalty.
• Process reservation requests, changes, and cancellations by phone, fax, or mail.
• Enter Marriott Rewards information into appropriate software.
• Perform general office duties to support Sales & Marketing.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

Marriott International's Sheraton brand in Viña del Mar, Chile seeks a guest services associate to handle calls, reservations, and guest requests with courtesy and efficiency. You will use sales techniques to maximize revenue while maintaining guest loyalty and accuracy in recording all transactions.

You will assist management in training staff, follow company policies, and ensure professional appearance and confidentiality.