Beauty Promoter & Guest Experience Associate

Sertus; Valparaíso; Presencial; CLP 6.000.000 - 8.000.000; Jornada completa

Descripción de la vacante

Marriott International's Sheraton brand in Chile seeks a non-management associate to support Sales & Marketing. Responsibilities include handling guest calls, processing reservations, upselling where appropriate, and maintaining professional, confidential service standards.

The role emphasizes teamwork and brand-aligned guest experiences in a hotel setting. Located at Avenida Marina N 15, Viña del Mar, this position entails on-site work with a focus on guest satisfaction and revenue-positive

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: at least 2 years of related work experience.
• Supervisory Experience: No supervisory experience.

Responsabilidades

• Resolve guest calls, requests, or problems and upsell when appropriate.
• Assist management in training and motivating employees; model company standards.
• Follow all policies; maintain confidentiality and protect company assets.
• Welcome guests and address service needs with clear, professional communication.
• Process reservations, changes, and cancellations; enter rewards information when taking bookings.
• Perform general office duties to support Sales & Marketing.

Educación

High school diploma or GED equivalent

Descripción del empleo

Marriott International's Sheraton brand in Chile seeks a non-management associate to support Sales & Marketing. Responsibilities include handling guest calls, processing reservations, upselling where appropriate, and maintaining professional, confidential service standards.

The role emphasizes teamwork and brand-aligned guest experiences in a hotel setting. Located at Avenida Marina N 15, Viña del Mar, this position entails on-site work with a focus on guest satisfaction and revenue-positive