Retail Sales Supervisor - Santiago, Chile

jj; Santiago; On-site; CLP 18,000,000 - 28,000,000; Full time

Job summary

Johnson & Johnson in Chile seeks a Retail Sales Supervisor (Vision) to lead the Vision Care sales in the Chile market. You will manage key accounts, coach the sales team, and drive franchise growth while ensuring high service levels.

This role requires 50%+ travel, advanced English, and a strong background in sales management within medical devices or healthcare. Join us to shape innovative vision solutions and deliver patient-focused outcomes.

Qualifications

• Bachelor’s degree or higher in Business Administration, Marketing, Economics or Engineering; MBA or postgraduate preferred.
• Advanced English proficiency and strong leadership, coaching, communication and negotiation skills.
• Experience leading sales teams, managing key accounts and achieving commercial targets.

Responsibilities

• Contribute to sales planning by setting targets and channels strategies.
• Grow product category by expanding wearer numbers and territory reach.
• Lead and coach the sales team; manage recruitment and performance.
• Meet gross to net sales budgets and oversee commercial accounts.

Skills

Leadership

Coaching

Communication

Negotiation

Strategic thinking

Organization

Travel

Integrity & compliance

Sales management

Salesforce

Education

Bachelor’s degree in Business Administration, Marketing, Economy, or Engineering

MBA / postgraduate education

Tools

Salesforce

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

MedTech Sales

Job Sub Function

Channel Sales – MedTech (Commission)

Job Category

People Leader

All Job Posting Locations

Las Condes, Santiago,, Region Metropolitana de Santiago, Chile

Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity.Learn more at https://www.jnj.com

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Retail Sales Supervisor (Vision) to be in Santiago, Chile.

Purpose

Manage the Vision Care business operation in Chile with enthusiasm, exploring market opportunities and potential to achieve and exceed the company's sales goals. Proactively manage key accounts and the sales force to drive franchise growth and increase in-market sales. Additionally, always seek to enhance the quality of service within the channel. Leading, coaching, and motivating the sales team is essential for ensuring the successful execution of the commercial strategy. Join us in this exciting journey!

You will be responsible for

• Contribute to business planning by offering insights on sales targets and channels, and create sales volume projections.
• Increase product category by enhancing wearer numbers.
• Boost sales volume in the territory.
• Manage the sales team comprehensively, covering recruitment and performance management.
• Meet gross to net sales budgets.
• Oversee commercial account agreements
• Develop sales policies based on market conditions and competition.
• Ensure effective logistics and distribution for optimal operations.
• Maintain controlled inventory levels at and trade channels.
• Foster relationships with ECPs and KOLs.
• Engage with customers through market visits to support the sales team.
• Monitor competitors and analyze market trends.
• Work with marketing and education to implement key activities and training.
• Uphold high service levels for customer satisfaction.
• Provide training and support to ECPs and customers to improve service.
• Ensure compliance with company policies and regulatory standards.

Qualifications / Requirements

• Bachelor’s degree (in Business Administration, Marketing, Economy, or Engineering); MBA/postgraduate preferred.
• Advanced English proficiency.
• Strong leadership, coaching, communication, and negotiation skills.
• Strategic thinker with innovative solution implementation capabilities.
• Highly organized with attention to detail and collaborative team-working skills.
• Valid driver’s license and willingness to travel frequently (50%+).
• Committed to integrity and compliance with company values and quality standards.
• +2 years in sales management, preferably in medical devices, healthcare, or mass consumption - Vision Care experience is a plus.
• Proven ability to lead sales teams and meet commercial targets, manage key accounts, and build relationships with healthcare professionals.
• Skilled in Retail Management.
• Salesforce tools proficiency

Required Skills

Preferred Skills

Account Management, Alliance Formation, Business Savvy, Channel Management, Channel Partner Enablement, Customer Centricity, Design Mindset, Developing Others, Inclusive Leadership, Leadership, Market Savvy, Medical Technology, Mentorship, Product Marketing Sales, Route to Market, Sales Channels, Sales Proposals, Solutions Selling, Sustainable Procurement, Vendor Selection