Remote Quality Assurance Specialist

Core Code io; Santiago; Presencial; CLP 12.000.000 - 22.000.000; Jornada completa

Descripción de la vacante

Core Code io is seeking a detail-oriented Quality Assurance Analyst to evaluate processes, products, and services against quality standards and business requirements.

The role focuses on analytic problem-solving, root cause analysis, and documentation. You will develop QA plans, conduct inspections, audits, and testing, and collaborate with Operations, Product, and Engineering to resolve issues.

Formación

• Strong knowledge of quality assurance, quality control, and continuous improvement principles.
• Excellent analytical and critical-thinking skills.
• Strong problem-solving and root cause analysis abilities.
• Excellent attention to detail and accuracy.
• Ability to analyze data and identify trends and patterns.
• Experience creating and maintaining quality documentation.
• Strong understanding of process evaluation and performance monitoring.

Responsabilidades

• Analyze processes, products, and services to identify quality issues and areas for improvement.
• Develop and maintain quality assurance plans, procedures, checklists, and documentation.
• Conduct quality reviews, inspections, audits, and testing activities.
• Monitor processes and performance against established quality standards and requirements.
• Identify, document, investigate, and track defects, errors, and quality issues.
• Perform root cause analysis and recommend corrective and preventive actions.
• Review data and quality metrics to identify trends, recurring issues, and potential risks.
• Maintain accurate records of quality reviews, findings, corrective actions, and outcomes.
• Collaborate with Operations, Product, Engineering, Customer Service, and other teams to resolve quality issues.
• Validate that corrective actions have been implemented effectively.
• Prepare quality reports, dashboards, and performance summaries for management.
• Support internal audits, compliance reviews, and quality improvement initiatives.
• Ensure processes and deliverables follow established company standards and procedures.
• Identify opportunities to improve efficiency, consistency, and overall quality.
• Communicate quality findings, risks, and recommendations clearly to relevant stakeholders.
• Contribute to the continuous improvement of quality assurance processes and standards.

Conocimientos

QA principles

Analytical thinking

Problem solving

Attention to detail

Data analysis

Documentation

Process monitoring

Excel

Google Sheets

Communication skills

Time management

Cross-functional collaboration

Herramientas

Excel

Quality management systems

Reporting tools

Descripción del empleo

Core Code io is seeking a detail-oriented Quality Assurance Analyst to evaluate processes, products, and services against quality standards and business requirements.

The role focuses on analytic problem-solving, root cause analysis, and documentation. You will develop QA plans, conduct inspections, audits, and testing, and collaborate with Operations, Product, and Engineering to resolve issues.