Remote Community Strategy & Operations Consultant

SupportYourApp; Chile; Remote; CLP 38,219,000 - 60,059,000; Full time

Benefits offered by this job

Fully remote

USD compensation

No time-tracking

Inclusive international environment

Referral rewards

Job summary

SupportYourApp is seeking a Community Strategy & Operations Consultant to work remotely from Chile. You will source and activate creators, monitor their performance, coordinate projects, and handle operations escalations in a fast-paced, multilingual environment.

The role emphasizes ownership, proactive problem solving, and cross-functional collaboration across global teams. A fully remote, USD-compensated role with a flexible schedule is offered to suitable candidates.

Qualifications

• Native Spanish and excellent English communication (C1)
• Solution-oriented mindset with solid project management skills
• Experience handling data in Google Sheets, including filters, formulas, pivot tables
• Ability to organize tasks, set priorities, and drive execution autonomously
• Proactive approach with strong ownership of tasks
• Detail-oriented and communicative
• Owns a personal laptop (≥8GB RAM) and reliable internet

Responsibilities

• Source, contact and activate creators for projects and missions
• Monitor creator performance and provide feedback or retraining
• Coordinate projects and workflows with timely deliverables
• Investigate and resolve operational issues and escalations
• Collaborate with agents and cross-functional teams
• Identify recurring issues and drive process improvements
• Track KPIs using Google Sheets and internal tools
• Address fraud and risk cases as needed

Skills

Bilingual Spanish-English

Project management

Google Sheets

Task prioritization

Autonomous work

Communication skills

Detail oriented

Tools

Google Sheets

Job description

SupportYourApp is seeking a Community Strategy & Operations Consultant to work remotely from Chile. You will source and activate creators, monitor their performance, coordinate projects, and handle operations escalations in a fast-paced, multilingual environment.

The role emphasizes ownership, proactive problem solving, and cross-functional collaboration across global teams. A fully remote, USD-compensated role with a flexible schedule is offered to suitable candidates.